This is just a sample resume business analyst for new students as well as for job seekers with expertise in finance from the business analyst or systems analyst. While this is only a self-sample, please use this only for reference purposes, do not copy the names of clients or job duties themselves for your purpose. Always make your own with a real experience.
Name: Justin megabyte
girl does not: XXXXXXX
your email here
Business analyst, Business systems analyst
summary
- completed in business analysis, system analysis and quality analysis and project management with extensive experience in commercial products, processes and information technology specialist capital markets space in financing such as fixed-income trading, equities, bonds and derivatives (Swaps, options, etc.), and the mortgage with the sound of a wide range of financial instruments of knowledge.
- more than 11+ years of proven track record as a draft loaded deliver value-added professional hardening with hands-on experience in the system, which covers the analysis, design and financial applications, data warehousing, data migration, data processing, resource planning applications institutions, SOX implementation and compliance process projects.
- accomplishments in a broad business scale systems analysis, Charters project, and documents business requirements, an overview of the business documents and authoring novelist use cases, technical specifications, technical specifications, data storage, and preparation of reports and test plans.
- experience in creating views based UML modeling such as post / If you use / data flow / Business / navigational Flow / wiring diagrams frame using Rational products and MS Visio program.
- excels as a long-time link between the business and technology-efficient life full system cycle (SLC) development with waterfall, agile, methodology Rob, audit and concepts SOX, as well as extensive expertise across functional benefit multiple frames.
- worked extensively with the quality of the groups to ensure on-site and off-shore by helping quality assurance team to perform black-box / GUI test / Jobs / slope / System / unit / stress / performance / and against torture.
- Easy to manage change across the entire process from conception of the project to test through the implementation of projects, software development and implementation management in the field of business and technical variety of environments, with demonstrated leadership capabilities.
Education
- Graduate Diploma (in business administration) , United States
- Master's degree (in Computer applications) ,
- bachelor's degree (in business)
technical skills
documentation UML tools, Microsoft Office (Word , Excel, PowerPoint, project), MS Visio or Erwin
SDLC waterfall methodologies, iterative, rational unified process (RUP), Spiral, curvaceous
UML modeling tools , MS Visio and Erwin program , energy designer, Metastrom provide objects
business reporting tools X IR2, Crystal reports, Microsoft Office suite
tools QA quality Center, test Director, beat runner, runner download, QTP, rational requirement Pro, Bugzilla, clear Quest
Java languages, VB, SQL, HTML , XML, UML, ASP, JSP
rules, operating system, MS SQL Server and Oracle 10G, DB2, MS Access on Windows XP / 00, and Unix
version control rational issue a clear, visible source safe
professional experience
MASTER service, Memphis, TN 8 June - until the date of
first business analyst
Terminix nearly 800 agents existing clients in our branches service in addition to the approximately 150 agents at a central call center in Memphis, Tennessee. Terminix Customer Service Agents get nearly 25 million calls from customers every year. Many questions in the client that are not answered or are not resolved their problems on the first call. These factors currently use L / 400 on the basis of an ad hoc system of advanced AS-called mission to answer customer inquiries at branches and customer communications center. Task - the operating system Terminix - and bring jobs to the area of sales and field service (routing and scheduling, work order management), accounts receivable, and payroll. This fragmented system design and difficult to navigate for customers and agents who need to help customers quickly and knowledgeable service. The amount of effort and time required to train customer service representative using high mission system. This combined with the decline in agent and customer retention is expensive.
unitCustomer Service Associates provides customer service to provide a consistent, enhance service and customer support throughout the organization experience. The aim of CSC to provide easy navigation, the learning process easy and reduce call time and first call resolution.
responsibilities
- helped create the project plan, the road map. Layout design and document management requirements.
- an analysis of projects actively buying licenses tool and participated.
- has been identified as the subject of experts and led the collection process by agreeing to the documents that the movement needs to management, developers, and a team of quality assurance requirements.
- performed a technical consultation project, and proceed, and the collection and documentation of client business and functional requirements, the solution alternatives, design and functional testing and implementation support.
- elicitation and requirements analysis, communications, and validated by the standards of Six Sigma.
- flows capture workflow process and formulated to achieve maximum results.
- captured as is practical, designed to be a practical and conducted a gap analysis
- development and modernization of the use cases and functional modeling conducted business process (submission) to explain the work to the requirements of development and quality assurance teams.
- Created business requirements documents, functional software requirements specification documents.
- port deduction requirements through use cases, 00:59 meetings, snapping exercises, and SIPOC.
- collected and documented use cases, business rules, and establish and maintain a requirements / traceability matrices test.
Client: Dun & Bradstreet Corporation, Parsippany, NJ "May 07 - October" 07
file: father analyst business / systems analyst
project file (1): D & B is the world's leading source of commercial information and insight on businesses. Point of the project and access project data maintenance (DM) are the future applications of the company that the company would cross into, providing an effective way and efficiently generate a report on the D & B customers system to be reports buying able about companies they are trying to do business.
project file (2): general objective of this project is to build self-awareness system (SAS) for the business community to buy products SAS was built propulsion system for SAS. The system will allow a certain combination of products (reports) to report as a basis for self-monitoring of credit management company.
Responsibilities:
- conducted a gap analysis and documenting the state of the state, present and future, and after understanding the vision of the business groups and Technology Group.
- interviews with process owners, officials and heads of functional for the collection of information relating to audit and facilitated meetings to explain the effects and implications of SOX compliance.
- played an active and leading role in collecting, analyzing and documenting business requirements and business rules and technical requirements of the business group and technological group.
- company - composed and showed graphs prepared narrative use cases, creating models UML, such as the case of the use of graphs, the latest maps and charts flow using MS Visio program across the Agile methodology
- documented and document business requirements for to better understand the customer's business operations for each of the projects using Agile methodology.
- facilitate JRP courses JAD, brainstorming sessions with business groups and Technology Group.
- documented requirements traceability matrix (RTM) and conducted UML modeling like to create another sketch, the flow charts using MS Visio program. By analyzing test data to detect significant findings and recommended corrective measures
- co-managed the monitoring process of change for the entire project as a whole by facilitating group meetings, one-on-one sessions and email correspondence dialogue with the work stream owners to discuss the impact of the change request in the project.
- work with the project manager to develop realistic expectations for the project and assess the impact of changes in the organization and plans accordingly and presentations related to projects conducted.
- oordinated company with team members off shore QA to explain and develop test plans, test cases, test and evaluation strategy and methods for unit testing, functional testing and usability testing
environment: Windows XP / 00, SOX , SharePoint, SQL, MS Visio or Oracle, MS Office suite, mercury ITG, quality mercury Center, XML, XHTML, Java , J2EE.
Gateway computers and Irvine, California, in January March 6 to 7
Business Analyst
in the phrase, the leading computer, laptop computers and accessories manufacturer, has been involved in two projects,
Order capture application: the objective of this project is to develop different averages of sales with central catalog. The project includes extensive requirements analysis to know about, create, implement and maintain test plans and test cases. Mentored and trained staff training on Tech & guide company standards. Gateway reporting system has been developed with Business Objects work against Oracle data warehouse with sales, inventory, human resources data mart. DW provides the different needs of individuals and sales management. Participate in the development of what you used full customer intelligence reports and the Web to provide analyzes of a set of contracts and pricing management group. The report Mart included wholesale sales data, sales contracts and rebates data.
Responsibilities:
- product manager for institutions, the level of the order of entry - phone systems, B2B, Gateway.com and indexing system.
- similar to the sales order entry process to eliminate the bottleneck of process steps using ERWIN.
- stuck and Rob practiced for the implementation of software development life cycle.
- requirements gathered from various sources such as stakeholders, documents, corporate goals, existing systems, and specialized experts by conducting workshops, interviews, use cases and models, documents reading, market analysis, observations
- documents specifications of the functional requirements that have been created - which include charts UMLUse case scenarios, activity, and graphic work flow and data mapping. Process models and data with MS VISIO.
- work with the technical team to create Business Services (Web Services) that the application can use to take advantage of service, to create a system architecture and the clean development mechanism of the platform for the joint.
- design authorize payment (credit card, in net terms, and Pay Pal) systems to enter the deal / system.
- implemented the A / B testing, customer feedback functions for Gateway.com
- worked with DW, and ETL teams to create the order of entry of Business Objects reporting systems. (Full client, Web I)
- work in a broad functional team of business architects and developers to implement new features.
- managed enterprise software order entry systems - the development and deployment schedule.
- development and maintenance of user manual, application documents directory, share point tool.
- Plansand component test to locate the target and approach test test strategies.
- used Quality Center to track defects and fix errors reporting system. Written requests for an amendment to the imbalance in the application and helped developers to track and resolve problems.
- , automated functional, GUI and regression cases, against the evidence of torture and development carried out a test using QTP.
- and gathered, on the basis of the documentation requirements and implementation, business processes (work / user scenario), data-driven test cases for user acceptance testing.
- Created test matrix, used Quality Center for test management and follow-up and report system defects and bug fixes. download
- performed, confirming the performance test and analysis, response times. Design approach, the development of visual scripts for testing client and server side performance under different conditions to identify bottlenecks.
- Created / put SQL queries (Toad) with many of the parameters for background / DB testing
- hearings of the state of the project, identify the problem, review the parent task, and to report on progress.
AMC Mortgage Services, CA, USA October December 4 to 5
Business Analyst
the main objective of this project is to replace the current internal facing client / Server applications with Web application enabling system, which can be used in all business channels. The project includes extensive requirements analysis to know about, create, implement and maintain test plans and test cases. Understand the demands and test data mart and data warehouse, and a thorough knowledge of the ETL and reporting, strengthen the hereditary system to cover all work requirements for assessments to maintain a panel of appraisers to order, receive, review evaluations.
Responsibilities:
- brings analyzed, validated, and management and documentation of the stated requirements. Interacted with users to check requirements, and management of change control process, and update existing documents.
- Created functional requirements and specification documents - which include UML use case diagrams fees, scenarios, and activity graphs and data mapping. End user consulting offered a job and business operations.
- as a client connection to review the priorities and management of the customer waiting list in general. Provide advisory services for customers, technicians and internal departments in basic to complex functionality of applications.
- have been identified on business trends and goals that may affect the required data and application architectures.
- The specific requirements for priority action, and to identify areas that provide the most business are subject to the required information. Prioritization and implementation of projects sequence accordingly.
- provide relevant team test test scenarios. To work with the test team to develop a system integration test scripts and make sure test results are compatible with the company's expectations.
- user test director, QTP, Load Runner to manage testing, functional, graphical user interface, performance, and stress testing
- implement the data validation, data integration and testing of the background / DB using SQL queries manually.
- Created input test requirements and preparation of test data for data-driven testing.
- mentored and trained staff about Tech & Company Manual standards. Set up and coordinate the naval forces at the site, and the transfer of knowledge sessions behavior of the team abroad.
Lloyds, United Kingdom 3 August to September 04
Business Analyst
and Lloyds TSB is a leader in business, personal and corporate banking services. He noted the financial provider for millions of customers with the financial resources to meet and manage their credit needs and achieve their financial goals. The project involves the application of information system provider, loan evaluation and loan penalty, legal expenses, accounting, management information systems and report units of housing and improvements banking financing system on the Internet.
Responsibilities:
- stakeholder requirements have been translated into various achievements of documents such as technical specifications, use cases, graphical workflow / process, data flow / data model diagrams.
- functional specifications produced weekly meetings led with developers and business units to discuss outstanding technical issues and deadlines that had to be fulfilled.
- coordinated project between customers and internal IT groups and activities, including project portfolio management and planning of the project line pipe.
- made of functional expertise to developers during the design and construction of the project technical stages.
- documenting and analyzing workflow and business processes. Studies provide to the client for approval
- participated in the development of the universe - the stages of planning, design, construction, distribution and maintenance.
- design and development of universes by defining joins, Cardinalities between tables.
- UML use case, component, activity diagrams of the interaction between the analyst report and reporting systems.
- successfully carried out the review and has achieved improved performance, reduced time and cost.
- test plans and scripts developed; conducting customer test routine to complex processes to ensure that the sound system.
- worked closely with the anti-torture test and users during the validation system, user acceptance testing for the detection of problems and functions / business logic that unit testing and system testing might have missed.
- participated in the integration, system, regression, performance, and against torture - use TD, WR, download runner
- participated in the review meetings defect with team members. I worked closely with the project manager to record, track, prioritize and document bugs. CVS used to keep the versions between the various stages of the SDLC.
Customer: AG Edwards, St. Louis, MO May " 05 - February 06
Profile: father analyst Business analyst / system
project profile: AG Edwards is a full commercial service based brokerage firm in the futures contracts on the Internet, and options brokerage and foreign exchange trading. this site allows users (financial representative) e-commerce. the main features of this site was
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