as is the case in all daily interactions, it is important to remember will talk with people from different background and life experiences. Talk and listen effectively are critical to creating an atmosphere of respect with others. Show respect for all, and can encourage open communication to help bring you the staff motivated and homogeneous while colleagues impressive.
improve communications + better results
= more success
three important communication technologies:
- create safety in the conversation by encouraging others to participate and express their concerns and their goals.
- create mutual purpose by understanding what others consider the point may be paraphrase back to put clarity in conversation.
- communication with respect by actively listening to someone else. Pay full attention to the conversation and encourage participation.
my 22 years of experience in business management taught me that building and respect for people with different personalities and different viewpoints relationship is imperative.
The main objective is to develop positive communication style through building a relationship with others. This is a big part of getting ideas across in this, cooperative and constructive manner with mutual respect.
10 ways to achieve maximum results Communications
- clear and consistent messages in your conversations delivery
- management to communicate with the knowledge and awareness of the issues of the conflict management
- work on you first. Do not try to change the other person.
- handle all discussions with respect and you will receive respect in return
- stay within the limits of your values, and maintain emotional balance during conflicts
- inspire, stimulate and motivate others
- actively listen.
- never make the other person wrong
- and during the conflict, to find common ground, and then solve the problem with that in mind
- not be a victim or play the role of villain in the conflicting situation
concept communicate better when it counts the most is intended to guide ultimately greater appreciation and respect for others, while maximizing the outcome of the talks.
communication and leadership are inseparable.
we have the ability to stimulate, inspire, and motivate people to high levels of performance is directly linked to our ability to communicate well. Be ready with the skills to solve your disputes at any time. Through communication with sympathy, but with force and diplomacy, effective communication to all of those around you will model, and the results will affect the bottom line happily.
about the conflict:
- inevitable conflict
- conflict is evolving because we are dealing with people's lives, jobs children, pride, self-concept, ego and sense the mission or purpose
- early signs of the conflict can be identified
- there are strategies available to the decision and do can
- Although the inevitable, and the conflict must be a minimum, converting and / or resolved
- weak and telecommunications respect
- individual authority seeks
- dissatisfaction with management style
- weak leadership
- lack of openness
- change in leadership
- some body language
- differences, regardless of the case
- withholding bad news
- surprises
- a strong public statements
- airing of differences through the media
- conflicts in the system of values
- increasing lack of respect
- lack of openness in the budget problems or other sensitive issues
- lack of clear objectives
- not discuss the progress and failures in relation to the objectives, and the failure to assess the supervisor to some extent, completely or at all
when they are not aware of what the other person needs or if you are not listening to the message is a good one, saying: occurs conflict. This behavior is unconscious is what prevents you from achieving maximum results in the talks. When a person is actively working in these different communication skills and habits, and achieve better results and less stress occurs in the dialogue process.
devastating conflict when:
- surrounded attention away from other important activities
- undermines the morale or self-concept
- attracts individuals and groups, and the reduction of cooperation
- increases or sharpens difference
- leads to the actions of irresponsible and harmful, such as fighting, calling on the name of
- results in clarifying the problems and important issues
- results in finding solutions to problems
- involves people in solving important issues for them
- encourages communication authentic
- helps to release emotion, anxiety, and stress
- builds the cooperation of the people who join to resolve the conflict
- helps individuals to develop the understanding and skills
- to meet the head of the struggle for
- set goals
- plan ahead and communicate often
- be honest about the fears
- agree to disagree. Otherwise healthy understanding builds better decisions
- Get individual ego out of the management style
- Let your team has created. People will support what helps create
- openly discuss differences in values
- constantly stress the importance of following the policy of
- communicate honestly. Avoid playing "gotcha" games of the type
- provide more data and information than is required
- develop a sound management system
and disputes usually involve:
- changes in the way "we did always things"
- concepts of core values
- determined, articulate advocates from each side
- inability to breach of
- rumors rampant
- Council elections
search for the causes of conflict It is bound to be successful in resolving the conflict.
eight possible causes of the conflict as follows:
- conflict with the self
- needs or wants are not fulfilled
- values being tested
- perceptions being questioned
- assumptions that are being made
- having minimal knowledge
- are very high / very low expectations
- Personal or race, or gender differences exist
acknowledge feelings point of view of the person other. Rahim allow people to feel whatever you feel and discuss their concerns. This gives the example for others to hear and accept your feelings as well. You can also actively listening, and give respect to someone else because they express their ideas. This leads to better outcomes for conversation. Ask questions more "open" and creative: "How would you like that movie?" It is an open question that calls for a wide range of answers. "did you love her?" Only refers to "yes" or "no" does not encourage discussion.
Exercise:
- listen more carefully and more responsive
- explain your intent to others and openly invite their opinions
- make an effort to express about yourself more clearly and completely
- transfer of criticisms and complaints in your requests and positive statements and the use of appropriate language to communicate with them.
- avoid controversy over the individual ranking or position. Showing the position logically possible.
- avoid the "win / loss" data. Discard the idea that someone should win
- avoid changing your mind in order to avoid conflicts and achieve harmony (people pleasing)
- avoid a majority vote, the Mediterranean, bargaining, or flipping a single currency. These measures do not lead to a consensus
- maintain the position held different views on both natural and healthy group
- Send an agreement in principle as the suspect. Explore the underlying causes of a clear agreement and to ensure that members agreed willingly
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Cheryl Vallejos
Prime community leaders
Heping good managers become great leaders!
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