Hospitality Management Systems is a software that manages your hospitality sector. Arrange food system in your restaurant, program Book online accommodation, it can communicate effectively and manage your operation, and an increase in revenue eventually.
with a range of hospitality management systems to choose from, and understand what is important offers in order to find the right system that is tailored to your needs and budget. Depending on the type of process that runs, you should consider the following systems, their advantages and their suitability for your company should be.
housing management software:
groupsoftware packages housing from those targeting B & B and a small hotel for the owners of those to run the big hotels, clubs and resorts. The basic package offers a simple guest room management, while covering more complicated all the necessary for the management and operation of large chain hotels side. This includes reservations, service, retail, inventory, menu and staff training, accounting and much more.
Front: front office software package should enable the reception staff to track all bookings, and the condition of the rooms and details of hospitality and fees and coordinate restaurant reservations for guests, and the duties of housekeeping plan and the guest check-in and check-out process. It should also provide a means for effective communication with all travel agents and organizers of the activity associated with the system. Features that you should look out the following: reports of arrivals and departures at a specified date. Guest book and details of the booking, including activities and special requests. The rooms and discounts, deals and prices, group bookings, etc visual schematic of hotel rooms and prestige. Optical schematic of a calendar with availability. Facility to print cards in the selection for the guests. Flexibility in the re-appointment of guests to another room. Facility fees easily added to the rooms of restaurants and a spa, and a gift shop, and so on integrating all payment options at checkout and receipt printing. List of work print of staff services for the storage of history Guest communicate efficiently with the reservation and travel agents
housekeeping / maintenance programs: Easy Service program - the use of the sections of the housekeeping and maintenance of your place of residence and will increase the efficiency of cleaning and room service. The main features of this unit will: Tracking the situation room - dirty, clean them, you lose, check-ins and check-outs, and so on all the information such as the number of guests, number of beds, length of stay, special requests (for example, should be the baby's bed , high chair) to clear each of the housekeeping and management personnel. Employees can enter maintenance issues as they arise, and those who are automatically sent to the maintenance department. And employees can request materials and toiletries cleaning order. Employees can track the status of laundry linen supply without interruption.
online booking system: This is a set of programs key to any place of residence. It helps you to increase online bookings directly on the spot. Prospective guests View hotel rooms (size, choose a bed), availability and prices, as well as the services and facilities provided. Systems must be an immediate confirmation of the credit card payments or other payment method online. After payment of the deposit and e-mail confirmation, Guests must be able to enter to view or change booking details. It should be mentioned cancellation policies, airport transportation options mentioned.
Hospitality Management POS systems ( POS) Operations: The restaurants, bars and gift shops hotel and spa, tour desk and other hospitality services. You must have a direct payment or charge Options to room. Apart from the registration of regular sales operations, and should include the issuance of daily transactions for the management, the GAO reports, and report daily revenue.
In the POS sector, there are many hospitality Operating Supply Management sector vendor food systems, which are restaurants, cafes and shops ready and delis.
Restaurant (POS) Management Packs. Of POS management packs, you have the option to order off-the-shelf for restaurants and cafes, where you can specify options to suit your operation, or one dedicated, specially configured for your business. Most systems are very easy to use and cost-effective. Features vary, but most offer the following: An order taking, sorting options, and the cashier using a PDA handheld system. Credit card receipts processing interface customized to your business. More advanced systems are also offered: the integration of all transactions with your accounting software. Inventory / inventory and facility complete translation of the language selected.
Program Management: This module is directed at senior management, and provides access to all levels of the organization. It provides instant access to the database from all sectors, and to ensure full transparency in the supervision and early intervention by senior officials can prevent mistakes being made by inexperienced staff and save money and the reputation of your business. · It can Other amenities include in this package:
tools to develop a different price for rooms and services: daily, seasonal, and special promotions systems, etc. Statistical data - the occupancy rate during specific periods, and other data used for policy-making and custom reports for presentations Council meeting. Organizing promotions and deals. Inventory of the various departments. Staff accounts and programs for the training of staff
remember: high with joint staff for the hospitality industry turnover rate, it is important to choose a system that requires minimum use of training, and have a "safe areas", which authorized personnel only (with the appropriate clearance) you may access and use.
selection and introduction of hospitality management systems for your business is a big job both operationally and financially. But once up and running, the system will increase efficiency, reduce costs and improve service in the company. You will have employees happier and happier guests, who will promote your business and thereby increase your revenue.
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