Management by objectives - a new way to manage

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Management by objectives - a new way to manage

In 1965, George S. completed. Odiorne book management by objective. The fact that the term "management by objectives" has now become a common designation for corporate managers across the country demonstrates the success of Odiorne literary efforts.

management by objectives (MBO) is the practical application of the logic behind the idea of ​​the theory of setting goals. MBO is a process that staff involved with management in setting goals or objectives. A key feature of the MBO program is that it involves a single negotiating session on-one between supervisor and subordinate to develop goals and concrete objective for the performance of the employee. During the session has been set a deadline to measure achievement, and discuss paths to achieve the desired objectives and remove potential obstacles. After the expiration of the founding of time (usually six months or a year), and the supervisor will meet again for the review of the subordinate's performance using the agreed targets on the measuring stick.

is based on the concept of Odiorne management by the target on a basic premise that any management system is better than no system at all. Secondary hypothesis states to be viable, any management system must bridge the gap between theory and practice.

has shown

research in organizations such as Black and Decker, and Wells Fargo, GE so, on the whole, MBO programs can succeed. Because MBO depends on the applicable principles and setting goals, it has great potential to improve performance. In the real world restricted, however, can sometimes reduce the positive impact of the system and setting goals.

The idea that activity management should be directed towards achieving pre-defined goals, which is appealing intuitive great. Whatever the circumstances are incompatible with the Director of acceptable behavior from any point of view of social and legal sense, or common.

is based on the concept of Odiorne management by the target on a basic premise that any management system is better than no system at all. Secondary hypothesis states to be viable, any management system must bridge the gap between theory and practice. A third important hypothesis states that the assessment of managerial performance is not a separate activity from the other activities of the company. In other words, it is the process of evaluating only one of several sub-systems operate within the confines of the management system geared toward a particular goal.

Before proceeding to discuss the key elements of the "case" management unit several statements objective system seems justified. Each of the following statements related to environmental conditions faced by managers and puts the setup at a later date to determine the practical significance objective management system by:

A. Because the economic environment within which they operate businesses have changed quite dramatically in recent years, it has developed a whole new set of requirements on companies and their directors.

B. The initial step in the management system on a unity of purpose dictates that managers identify, somehow, and organizational goals that aims to meet the new requirements noted in A, above.

Jim immediately identify the company's goals, it must be available to manage an orderly distribution or allocation of responsibilities and directed towards achieving those goals.

D. in the practical world of business management, and administrative behavior should become the prevailing administrative figure. Moreover, in the final analysis, the results of behavior (measured against specific targets) become the basic criteria for evaluating a good performance.

is recognized

E. total participation of management staff in setting goals and making decisions for the social and political value in spite of its impact on production levels may be low.

F. and there is not a better one management system. Moreover, since the administrative activity depends, to a large extent, on the point of view of both the Director of specific targets and economic system overall, and his actions should be discriminatory.

in a shorter form, which makes the management system through objective decision Odiorne and contains the following basic elements: (1) setting a goal before you start. (2) to collect and organize all of the relevant facts; (3) identify the problem and its causes. (4) Work on finding a solution and some of the options; (5) Options screen through some decision criteria; (6) put some security measures to enhance the potential success of the solution. (7) Gain accept the decision. (8) the implementation of resolution; and (9) the measurement results. It is now considering every element of the nine elements in more detail.

and there is a positive feature of the MBO system lies in its focus on the development of specific measurable goals. In fact, the goal of this is the UN, acceptable or unacceptable in the MBO system only in the non-measurable might think that this is impossible for all the goals, especially the ones that those executives at a high level. Although it is difficult to measurable targets in the upper levels of the organization's status, but it is possible. For example, one of these goals may be quantifiable that the institutional will be ranked in the top ten by the annual ballot of executives in the same industry. 0R college football team coach has a goal to make the top 20 in the poll of trainers, "The Associated Press over the next five years. Some targets more typical to increase the market share of 45-55 percent by the end of next fiscal year, to increase annual production by 10 percent, or to increase profit after tax by 3 per cent., and can be some of the goals measure in the yes or no and fashion. for example, the goal of establishing a training program for sales staff or completing a feasibility study before a certain date can be judged on the success or simple failure fashion when it arises in the schedule. either such a project has been completed or it did not.

advocates MBO believes that everyone in the organization can and should be involved in the development of this includes all employees, from the CEO (who has put goals in consultation with the board of Directors) to the newest member of the objective of the cleaning crew. in practice, however, managers mid-level supervisors first line and participate more common in such systems and setting goals.

supporters systems MBO is also believed the supervisors should play a special role in the process of setting goals. Supervisors themselves as instructors or advisers must whose role is to help their subordinates to achieve the goal. This is the role of the coach / advisor extends beyond just helping to identify and remove obstacles to achieve the goal (for example, using personal influence to speed up shipments from another department). It also means that the supervisor will act as a mentor, someone to whom subordinates can go with problems related to their work and assume that they will be treated with the respect and support.

One of the major obstacles to the success of any MBO program can be a lack of support from executives at a high level. If the key people in the organization, and especially the President and Vice President, does not fully supports the MBO, the lack of support it is likely that hair and answered on the lower levels. The net effect will be a decided lack of enthusiasm for the program.

problems may also arise if managers are not interested in having a subsidiary to participate in the process of setting goals. Some managers prefer to retain the evaluative and superior attitude and uncomfortable with the idea of ​​being a coach or counselor to their subordinates.

personal conflicts between superiors and subordinates is another potential problem for systems of goal-setting, as is the competitiveness. A president who feels threatened by the talented subordinates may do little to help them be more successful and, therefore, more visible, and in addition to that, subordinates may be reluctant to identify hard targets for fear of failure and its consequences.

also tends

MBO systems to emphasize the midwife aspects of performance measurement while ignoring the more qualitative aspects. This is an understandable tendency, where participants are encouraged to MBO systems to focus on such dimensions of performance.

qualitative aspects of performance, which are often more difficult to identify, measure, likely to be ignored or de-emphasized. For example, how do you define the quality of service provided by the organization or enterprise image in the local community and measurement? MBO because the success of any system depends largely on the quality of the relationship between supervisor and subordinates, and the degree of trust and support in the work unit is a primary concern.

for MBO system to be very successful, and these elements are important basic conditions, and the lack of confidence and support severely restrict the effectiveness of the system. Although many of these potential obstacles, and track record of MB0 was fairly good, and in the last review of the literature devoted to research MBO, Robert Rogers and John E. Hunter examined 70 report that the quantitative evaluation of programs MBO. They showed their findings productivity gains in 65 of the 70 study evaluation. The rate of increase in productivity by 47 percent, while the cost data and savings, on average, 26 percent showed. The employee alarm attendance also improved by 24 percent. The polls revealed a follow-up to the level of top management support for programs and increased productivity by 57 percent when he was a senior management's commitment to a high 0.33 percent when the average commitment, and only 6 percent when he was a low level of commitment.

has passed

MBO through several stages since its introduction in l95Os. In the beginning, he was greeted MBO with a lot of enthusiasm on the part of managers and scientists administration, during the late 1960s and early 1970s, and it seems the MBO, so be "sweeping the nation." At present, MBO seen more objectively by scholars and practitioners as a tool that can be more effective under certain favorable conditions. Now it has become outdated even to call the initials MBO. In fact, the principles and philosophies of MBO has become even passion Laden in the minds of managers of the organization often enter MBO system under a different label. For example, an organization may establish a program called START (short range goals and review), or GAP (the goal of acceptance) program. It is likely that borrowing heavily, if not entirely, from the MBO mechanics of such software approach. In short, the trend towards the development of old wine in new bottles, with the recognition that the development of a common goal is not a panacea for all organizational problems in all possible circumstances.

This theory helps in several ways.

  • unique ability on multiple levels of management to appoint, assign, approve, suspend or modify, refuse or just display MBO measures and scores.
  • cooperation for the performance metric between employees and managers settings.
  • and the clarity of the situation MBO progressing through the steps of the workflow.
  • and the conduct of a formal action to comply with internal business rules and processes.
  • The estimated bonus payments automatically on the basis of objective dozens.
  • a streamlined approval process tens and management updates.

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