Operations Business Management

during a sales call (visit to the client), and the most important question is to generate it. Here we stress the word "create" mode instead of the order to "Take". To take a negative way to the definition of the word. This means that in this case the seller is often just choose a certain order and the owner of a port setting. Generation is an active process where the process leading vendor. He needs assessment and proposal order quantity, creating a backup story profit that will support him with his proposal, and to overcome the objections and conclude sales.

in order to control this process actually, it must be equipped with the tools to the seller sets of specific knowledge. One of the most important thing is the skill and knowledge of inventory management in the port. By default, you might think that this is the work of the owner of a port, because it is ordering, he pushes the product, store it, over it and sell etc. The truth is that the port and managing too many things at the same time: places port (rent, utilities and maintenance), staff (recruitment and training and supervision), and legal obligations (accounting and tax books) and on top of all this has many product categories, including your wallet is one of the lot.

From this it is clear that the owner of a port can never be more focused and trained from your vendor well trained. During the process of generation arrangement, each SKU individually, it is important to take many things separately: sales history, trends and prospects, seasonal, brand strength, and stock safety, etc.

inventory of "Al Qaeda 1.5 management model" offers you a good balance of Order generation, taking into account the history, Trend securities and safety. Formula for the base 1.5 is:

ORDER = weekly sales × 1.5 - Stoke

Explanation: The Create Order on the base of sales last week, but is increased by 50% from the case that the sales increase, which current inventory is reduced. This is consistent with the general policy of keeping safety stock. In the case that an increase in sales in the coming period, the stock is not secure until the next sales visit. If the opposite happens, this means that sales in the next week is less than it was in the past, and there is no fear of increasing the stock, because the formula and achieve a balance between the next order (reduce it).

orders are increasing while the sale of a gradual rise, but also reduces the period in which sales have been outside where declining. That's what makes this mechanism of inventory management extremely helpful to both suppliers and customers, because he believes fluent products supply, avoid OOS, the capital budget of the investor, and lower obsolete stocks, increasing the maximum consumer shopping and achieving the experience as much of the profits.

This model is suitable for all products FMCG. This model is explained in more detail in the range of free tools in [http://www.biz-development.com/Sales/4.6.%20Sales%20Call.htm]

inventory management software to keep track of supplies and create documents such as work orders, and requests for investigation, input / output review and bill of materials, or BOM. There are many pros to use such an application for your organization. And a few cons associated also with inventory management program, but this ceases to be a problem if it was dealt with properly. Moreover, if you use one of the best software applications in the stock market, you probably will not have to deal with the defects.

advantages

reduce costs

many organizations are investing huge sums of money to their inventory. Obviously if they do not, they probably will not be able to run their business smoothly enough. However, if you use the best inventory software, you can cut all the additional costs that are not filler above the store with unnecessary materials. Moreover, the program will also help you avoid lost sales because you will not have enough material at all times, without having to download anything unnecessary.

high-efficiency

best products and software inventory increase operating efficiency, leading to more productivity. This is possible because the software automates many tasks such as data collection and accounts and maintenance of records. Since the chances of errors are reduced, increasing efficiency. This also saves time on your part and that you can utilize for other tasks.

disadvantages

price

Most software applications and inventory management are very high, and affordability can be an issue for projects small and medium-sized companies. Hardware costs, according to the provisions of barcode readers and other elements can also be added to the account. However, this is just the account only once. Once you get the software, you can recover this cost because the AIDS program for you to save money in other aspects.

complex

inventory management software streamlines your business processes, but in itself, is quite product compound. Can absorb the basics can be difficult and time consuming as well, and if you do not get a full grip of it, you probably will not be able to use it effectively enough.

There are a lot of available training manuals that can help you in this regard. The company can also sell the software you conduct training courses on request, but may ask for an additional price. As long as you are willing to put the time in this, and you will be able to overcome this obstacle.

how to find the right product for your company

software companies managers face the dynamic market and unexpected tools they need to help them manage their company's program Purchases and licenses and operations. Given the rate of new players in the industry and new products in the market, it is no wonder to find the proper software asset management (SAM) tool that can be a challenge.

assessment tools companies today have a lot of options and features to consider including in the workplace against the SAM software as a service, as well as specialized tools versus the wings full function tool. That is why the evaluation of an independent and comprehensive tool and comparisons are priceless that saves time and money tool. But all ratings tool are not created equal.

Director tool, publication asset programs and tools management technology management information assets prices, digging in the latest product offerings depth, from companies such as aspera, IBM, CA, HP, and Flexera Software. "We are working with the product management in the software company's tool to provide a full view of the features of each product and its functions, but we also collect data from end-users, in addition to the residents of our region give a thorough test drive tools," says Steven Russman, director of tools editor.

Review Russman, and issued several times a year, and the use of a rating system assesses the attributes of each tool, such as ease of use, and inventory management, wizards and menus, and compliance with standards , and the depth of the library reconciliation software and more than a dozen points designed to provide a wide scale of the functions of the product. The focus every manager tools edition on a single vendor, usually one with a new product or version is about to launch.

in a recent review of the license IBM metric tool (ILMT), tools The director of "IBM delivers what it promises with ILMT, well-designed tool to capture and usage reports to approve the license." The director of the tools that "IBM clients looking for more you will need to upgrade to the full version of Tivoli discovery of assets and Tivoli Asset Management for IT or another product of the functions of the warehouse."

management tools seeks to provide readers with not only evaluate the product and bolts nuts but also an explanation of the company's experienced direction. "I always ask for a software company for the road map for the future, the next version of the tool," said Russman. "Many are open to tell us their plans, but others do not, require confidentiality agreements, so we are not allowed to share with readers of all materials, however, we can share our views and see where specific companies headed."

Russman, a veteran of 13 years in asset management software, is the Executive Director of the Association of Software International Business managers, the world's largest non-profit association of specialists in the management of programs that focus on the business, which hosts the annual conference for software asset managers along with continuing education and certification.

"with the continuation of the scene product asset management software to convert and are bringing new tools to market more quickly," says Russman ", director of tools ready to provide professionals SAM with ideas and objective information they need to succeed."

More about tools for Director Visit directors of the International Association of Business Software in IBSMA.com .

CRM - customer relationship management with the company. Is not this a relatively simple concept? Then why the whole hype surrounding it? Because this simple concept apparently has changed the way the world treats its customers. The most important aspect of the business has taken, and clients, and brought it to the limelight.

if the business has a good relationship with their customers then chances are they are already beating its competitors in the face or on the way to doing so soon. A customer may perceive the entire work as a single entity. But there are various staff roles and departments who synergy to promote all the different customer experience.

CRM Customer relationship management, or takes one step forward and gives access to the vast amount of information customers of the organization.

aspects of CRM

There are many aspects of customer relationships that are associated with each other and the management of, and played a key role in the whole process results.

1. relations B2B: Business to business relationships, including relationships with partners, suppliers, distributors or retail channels. This is a completely external network that works as a support system for internal networks.
2. Data Analysis: Undoubtedly, the backbone of the entire system of customer relationship management. Customer data to be analyzed continuously added, and it is combined with predictive analytics to plan out and develop targeted marketing campaigns strategy, new product models, and visualize new strategies and, finally, to analyze the very success of the model CRM.
3. customer interaction channels: channels of customer interaction is a direct indicator of the success or customer relationship management model fails and needs to be monitored constantly. A better business has fewer calls / emails, less escalation and customer satisfaction high rate of dissatisfaction.

There are several different types and forms of CRM available on the market today. You can choose the one that suits your needs and requirements for the best.

and we all learn constantly new things in life. Continually increase our knowledge is essential if we are to further progress or develop ourselves.

whatever field we are involved in, we always have to look for ways and means to expand our knowledge. An increase in knowledge in a particular subject can lead to better understanding and understanding, judgment, intelligence and ability in this area. We can expand our thinking and increase our expertise on the subject.

So how do you go about acquiring knowledge? What are the sources of knowledge? Below I am listing a few sources that we gain knowledge in any field.

(1). People:
I think that people are the biggest source of knowledge for anyone. Right from childhood, we have learned things by watching others. Whatever field you want to gain knowledge in, there must be many who have enough experience in this field.

even take advantage of this valuable source of information by learning from the experience, achievements and mistakes and the experience of others. Carefully study and associate with people who are experts in the field that you want to get knowledge.

(2). He wrote:
The next best source of knowledge can be books. There are millions and millions of books written in all over the world in almost every language and on any topic imaginable. Whatever the problem facing must have been confronted by someone else before, and the solution is likely to have been preserved in the form of a book. If you are serious about acquiring knowledge on the subject, then read any book or magazine article etc. You can put your hands on related to this subject. Read as much as you can.

(3). Experience:

This is another important resource for students of science. It is said that experience is a great teacher, so learn from past experiences and the experiences of others. Learn from the achievements of the past, present, and others as well as errors.

(4). Experimentation and observation:
experimentation is to try out new things and control is to pay attention to the small and large details.

If you want to learn something new, you may have to experiment and observe a lot. You will need to explore in depth, experience new things to see what works and what does not. Monitor not only your efforts, but also for others.

experimenting with new things and surveillance can help you learn very quickly. People who do not experience or control much may take a long time to learn. Keep in mind that despite the workout, you may experience some failures too. Do not become discouraged and failure is part of the learning curve, especially when trying something new. In an attempt to learn from failure instead of becoming disheartened.

5.Thinking and meditation:
while learning something new, you need to focus so much. Just read a lot of books are not enough, as you need to understand exactly what you're reading. A deep understanding on the subject is likely to come only through deep reflection and meditation.

Consider what I have read, observed, experienced or tried. It is not wise to make sure you had fully understood everything before moving more?

related articles by me:
1. how to learn any subject of the best

Part A - General

why people behave in a similar way? Do they have common beliefs and values? Most likely, the shape of our minds, and once people speak the same language and do similar things, formed the culture. And you can see the different cultures of the countries, companies and communities.

and grow up with our national culture, such as the values ​​of certainty versus uncertainty, risk versus risk-averse and good vs. evil, and held them deeply and gradually change over time. Geert Hofstede, a Dutch social psychologist, has identified six national culture: power distance dimensions, and avoid uncertainty, individualism, masculinity, and long-term orientation and leniency in exchange for restraint. Dozens dimension vary according to countries. After high strength in Latin, Asian and African countries and the decline in the Germanic countries, the Scandinavian and Anglo-Saxon. Latin and Germanic countries and Japan in high uncertainty avoidance. Chinese, Scandinavian and Anglo-Saxon countries more uncertainty admission.

On the other hand, is composed of corporate culture of dress and regulations and the "culture carriers' such as its founder, CEO and managers. The development of the practices of companies and learned from working to achieve its mission and objectives. Besides, individuals can move from one company to another . and therefore are more superficial and adaptable than those basic culture and national values. according to Hofstede and national cultures belong to anthropology. organizational cultures of sociology. within a large company, it can be different departments so that different cultures appear because working with different individuals.

can corporate culture weaken national culture? certainly conflicts will arise, especially in multinational companies (MNC) and because of the cultural differences between national culture and local culture of importing companies. by multinational companies in the Middle East, for example, the domestic worker does not stay up late to complete the work if it has a duty to the family, that does not mean he was not an employee is an administrator. However, a Western official may take it like does not care about his job has disagreements occur. it was discovered Professor of INSEAD, Andre Laurent, that cultural differences were much greater among managers of different countries working within the same multinational companies among the managers who work in companies in the country's indigenous their own. In a typical multi-national corporations, and it became the Germans apparently more German, Americans are more American, more Swedes Swedish, and so on. The explanation is not very understandable, then it may indicate that the employees do not adapt to the culture of joint ventures if they are not aligned national cultures. There is also a general trend that appears and workers who do not fit into the corporate culture that does not get either be working in the first place or resign within a few years.

corporate culture in one day and they evolve and become more pronounced with the passage of time is not defined. Almost all successful companies have developed a strong and positive culture, and not just on the basis of management and administration, but the leadership and empowerment. For example, Toyota introduced the "Toyota way", dedication and clear on teamwork and continuous improvement ( "kaizen") has given them a competitive advantage and attract many companies to learn from them. With a strong and clear corporate culture, companies can enjoy many benefits such as similar standards can be maintained and increased loyalty, high motivation and productivity and increase management control.

how to create a culture of corporate leaders? At the beginning of the work, and the founder (s) play an important role in setting the standards of their beliefs, values ​​and assumptions. However, once you start to bring in new members of the management team, more joint learning experiences will be passed new beliefs, values ​​and assumptions. He also joined more and more people to the company, there is a greater need for the Chief Executive to create a shared vision, and the code of practice and the same level of risk appetite. Unfortunately, the culture does not survive if "culture carriers" key or the bulk of the members leave leave. With a strong value on the individual in the United States, the companies take on a similar value. Thus a corporate culture that may reflect the characteristics of its founder (s) such as Jack Welch at General Electric Co. and Steve Jobs at Apple. Interestingly, there are also companies that have a long history that are able to continue their unique culture, no matter who he / she is in the top management. IBM is an example.

Part B - specific (BreadTalk)

BreadTalk was founded in 00, a pastry shop designer, most famous for its cakes filled with cream them and topped with a string of pork, named Flosss. Before the 3rd year, it was listed BreadTalk Group Limited on SGX. It is one of Singapore's leading F & B-known brand for being creative and innovative, trendsetting high quality of products. At present, BreadTalk reached 12 countries with more than 300 stores bakery (including franchises) 0.33 8 dining halls and restaurants, with more than 4,000 employees. The brands include BreadTalk, Toast Box, Food Republic, religion Tai Fung station kitchen.

see BreadTalk is to be international, and determine the direction, and lifestyle brand whose mission is to lead the culture, new lifestyle changes with new innovative and creative differentiation craft products with passion and vitality. They believe in providing QSC (quality, service, cleanliness) to their clients. Treat training as an important aspect of the company. It asks all new trainees to undergo training for the first time in the media BreadTalk learning how bread package, customer service, etc. Periodically, the Department of Training and Development also sends headquarters staff for professional development courses. They also believe strongly in the team bonding and before opening any new BreadTalk port, all port employees go to the beach or a day of exciting activities and team building. With cohesion and understanding closer, and employees are able to work well together.

In addition, encourage Prime BreadTalk, Dr. George Quick, all of its staff to be creative and always thinking outside the box. In order for his company to expand successfully, and get a reliable team of employees and partners is vital. He managed his managers to make decisions on their own. "You can not send someone abroad without enabling them. Market in China, for example, it is so much bigger than in Singapore, so the director to send it must be empowered to deal with this kind of scale." His secret to success BreadTalk is to be diligent.

In my opinion, culture Singapore have (such as a big focus on education and collective ijtihad) does not play a role in shaping corporate culture of BreadTalk, especially by local staff. BreadTalk also clearly shaped by its founder, Dr. Quick. The main difficulty is to make foreign staff comfortable working in Singapore. I think that the culture of BreadTalk will not be affected to a large extent by other Asian countries such as China, India and Vietnam. However, in today's competitive market, there are distinctive patterns and characteristics of companies have to grow in order to be successful, such as creativity, innovation, and excellence, training, and team building and self-governance.

In 08, he had BreadTalk specially created cake, dubbed "Panda Peace" was all proceeds from the sales of these cake went to help in the recovery from the Sichuan earthquake. Along with the Red Cross, they have raised S $ 40,000 a week just 1. proved this social responsibility (CSR) work companies an innovative way to use their products as a tool to raise funds through the National Animal choice in China and give a name, starting with 'P' as well . Although CSR is not really considered to be part of the company's culture, it gives free media coverage of a trademark has left a deep impression in the heart of its customers as it shows humanity and compassion. It is like a form of discrimination of companies F & B again. When people support the cause by buying in "Panda peace," they will purchase other breads as well. It helps to increase their sales as well.

get people comfortable in a group before meeting the team can be the best investment of ten to 15 minutes of the time that can be carried out. Ice breakers to get the creative juices flowing, it can increase the exchange of ideas and establish a team identity, and create a sense of community. All these elements important in the formation of higher productivity of teams. But how do you get people to participate and not feel uncomfortable with the ice-breaker?

for meetings in a business setting in which participants are professionals and ice breakers that require action not usually associated with the behaviors day after day in the office generally make people uncomfortable. Successful ice breakers consist of this type of groups generally having attendance information exchange memorable with each other, and create innovative ways to get people to introduce themselves to each other, or to be members work collectively set the problem where everyone has to contribute.

We chose our top ten ice breakers group meeting which is sure to get involved in the private meeting, relaxed, and ready to focus on the agenda as well as to connect with others in the group.

(1). Brainstorm: to break the meeting into teams of four or five. Give each team on the subject. Choose topics that are fun and simple like, "Why do you take a trip to the desert?" Or "things that are purple List." Give your team two minutes, no more, and tell them, "This is the competition and the team with the most items on their list wins." Encourage teams to write many things as much as you can, and not to discuss anything, just a list of things as soon as possible. At the end of two minutes, the team with the most items on their list wins! This helps people to share ideas without fear of what others think.

(2). The same or different:

The meeting was divided into teams of three or four and give each group a large sheet of paper and then give each person a different colored marker. Ask each person to draw a large oval so that each oval overlaps with the other ovals in the center of a piece of paper. Granting the group or groups, a topic that belong to the objectives of the meeting. Ask participants to write down at least five or more entries in the non-overlapping areas and interlocking each other ovals their own. Give them five minutes, no more, to talk about the similarities and differences between them and write them in the form of its own oval on the paper. If there is more than one group, and compare the results and identify common threads in both parts of the charts and the light of these similarities and differences shed on the purpose of the meeting. This helps the team members to develop a common understanding of goals and non-confrontational way learn how their views differ from others in the group.

(3). Fact or Fiction:

ask everyone writing three surprising things about themselves, two of which are true, and one of them made up. Each person, in turn, their list and then read the rest of the group to vote on any "fact" they feel is a "false" one. If the group did not show a person choose the "truth" is made up properly, then that person wins. The team can be more than one winner. In the end, the votes are all on any of the "winners" in the final round of the group, was "the fact that" the most deceiving. This helps people to get to know and remember their colleagues.

(4). Free Association:

The aim of this ice breaker is to get small groups generate as many words or phrases as they can be associated with a particular subject that focuses on the objective of the meeting. Granting the group or groups keyword you want them to associate and then give them two minutes to list as soon as possible, as many of the words or thoughts that pop into their heads. For example, if your company is trying to make a decision on whether to reduce travel and increase the use of teleconferencing, you may use the word "conferences" and you have a list of people many words or phrases that can be linked with a keyword. For example you might say: "saves money", "save time", "impersonal", "need to see other people," "distract", "sound quality" .... It shows what people think, the similarity of views look, maybe even problem areas or issues that need to be addressed or further discussion.

(5). Name tags:

prepare name tags for each person and put them in a box. As people walk into the room, everyone chooses a nametag (not private). When everyone else is present, and told the participants to find the person whose nametag they drew and provide and say a few interesting things about themselves. When everyone have their own insignia, each person in the group presents the person who was given to them in the beginning, I remember nothing of interest about this person nametag. This helps the participants to get to know and remember each other.

(6). Desert Islands:

people group in teams of five or six, and tell them they will be stranded on a desert island. Give them 30 seconds to list all the things that you think you should take and everyone has to contribute at least three elements. At the end of 30 seconds, and we tell the difference, which could only take three things. The person who proposed each item in the list to tell what was proposed and defend why they should be of the three-item and one that has been chosen. This helps the team learn about how each one of them to think, to learn about the values ​​of each other, and how they solve problems.

(7). Commonalities Plus:

group, participants in the private meeting at the tables. Ask each table of the group to the list of ten ways that everyone in this group is similar. Let them know that you can not body parts or clothing are listed and this is what they have chosen can not be anything to do the work. One person at the table should be mandated to make their list. At the end of the deadline to have share-based group with all members of the meeting. This is a great opportunity to attend to learn more about each other's hobbies special meeting, families, and common interests.

(8). Line up:

and enter your meeting people hand each one a piece of paper with a different number written on it. Ask the group to arrange themselves in numerical order without the use of their voices, hands, or show their numbers. This helps the team to think of other ways to communicate with each other and work together to achieve a common goal.

9. meet and greet Pile shoes:

This works great in large groups which is a variation of the ice breaker brand name. I ask everyone to take off one of their shoes and throw it in a pile. Ask each member of the group pick up the shoes and walk around the room meeting greet others as they try to match the shoes specific to one other member of the team is wearing. This is a great new way for people to meet several members of the group.

(10). For the first time, or worse:

Have each member of the group say the first or the worst job in return. This easy to use to break the deadlock works great with extremely conferences and allows team members to spark a conversation with each other and have some fun commenting on the work they have done for each other's chances. We have many of the top ten ice-breakers can be used for meetings and conferences in the site alike. The nature of the ice breakers is to get the group to talk, to share, and get to know each other in a casual exchange. Best and most successful teams start with a little bit of fun. Learn how to value what each member brings to the group. Ice breakers can help facilitate this exchange of information and comfort to do so at the very beginning of the process of forging a team.

ITIL is known as an "accident" as any unplanned interruption of service of information technology or a decline in the quality of IT and ITIL service known as the "problem" is one reason or more of these incidents. The main objectives of taking on the management of the problem is to prevent problems and resulting incidents from happening, to eliminate recurring incidents and minimize the impact of accidents that can not be prevented. Rely on mature Incident Management process management problem.

Although it is possible to start early with the problem of management, these highly integrated process with the incident management. Therefore, it is best to implement problem management after you've implemented incident management. Crash data will require, impact, and the frequency and trends incident to assist in the identification of relevant and useful to work on the problems end.

It is possible in many cases to start with problem management activities, without the presence of management process formally defined problem. Instead of getting involved with activities related to the design process and the implementation of support tools and documentation at the beginning of the project, and consider going for quick gains. You could start with the procedures as follows:

* determine the best 5 to 10 incidents

* if necessary, and to provide guidance for the management of incidents / service desk on how to register - incidents

* find some of the problems and solve them!

Among the main activities in the management of the problem is to look for the root causes of accidents and one or more, and recommends a permanent fix. Choose the right people for this important position. Analytical people with the background of appropriate technology better to give such roles. This need not be a permanent role. If fact, most organizations do not assign someone to be a "problem director." Problem managers better identify and set on the basis of the problem (s) at hand. Sometimes, you can assign a team, rather than one person. In addition to technical skills, the director of a problem set (s) have a preferred problem-solving skills and experience with techniques such as Kepner Tregoe, pain value analysis and use of graphs Ishikawa to perform fault isolation and problem-solving.

At some point, you will need to process be designed, documented and officially launch the network in all parts of the organization. The Infrastructure Library IT (ITIL) provides an excellent framework and guidance for identifying activities and practical steps. Roles and responsibility for managing problem that needs to be formally identify the owner of the process need to be assigned to this process. The responsibility of the owner to be the process to ensure that the documented process and the role and responsibilities of a clear and well-informed, people are using this process, and there is an emphasis on continuous improvement of the process. Reports should identify and scales. Examples include:

* number of known problems in the period setting, service or category and errors.

* Percentage of the problems that have been solved in a class period.

* The average time it takes to find the root cause for each category.

* The average time of a solution to the problems of each category and known errors.

* effort invested in the problems awaiting the decision and effort required is expected to close in the period (measured as a solution).

* number of problems re-occur. Unlike the Incident Management metrics such as "resolved Ratio target time,"

management standards explicitly problem with the service level agreements (level of service).

known bugs database preparation (KEDB) is another major activity. Known and errors are a problem that has a documented root cause and solution or solution. KEDB maintains information about problems (ie isolation and settlement procedures) and appropriate solutions, scripts, references to spots, frequently asked questions and decisions. And KEDB or knowledge database should facilitate the retrieval of flexible information, preferably keyword search.

However, the KEDB may not add significant value if the incident management process is very immature to be used efficiently. Many organizations have developed a system KEDB, without real success, due to the fact that incidents or service desk management staff was very immature to assist in the capture of information and the use of the system to assist in the diagnosis of the first line. So, put KEDB system in itself is not enough. There is a need for the mentality and culture of knowledge management as well. The incentives and measures must be introduced to stimulate the correct behavior in the personnel management of incidents and problems.

apply the tool to support the establishment and trace the problem and records of known errors should be considered. Due to the adoption of a close relationship between accidents and problem management, the integration of the accident records and workflow management problem and the data in the tool is important. Most of the tools commercially available, such as the treatment of BMC or HP Service Management comes with the units are purchased separately but integrated incident management, a management problem, change management and CMDB (CMDB) to store management system records and also configure the item (CI) information.

Finally, like any other operations of the ITIL, the problem management process should then go through the plan sessions, do-Check-Act and improved and refined over time.

day like what you described below may not be anything, but the point of this post is to indicate that most managers put out fires throughout today and falsification of meetings, e-mail, and personnel issues and the doctor and have very little time for planning and thinking. Depending on how long you've been with your current group, how well trained your staff training, and the number of supervisors have worked with you, you may have a much easier today than described below, or one much harder!

7:00 to 8:00

employee calls you at home before 7 am to say it will not be in you can check the schedule to see how. Staff can be rearranged to cover all needs.

8:00 to 9:00

arrive, and two employees have been waiting and have things to discuss with you - one wants to reschedule her vacation for the third time, and the other wants to Information for FMLA (family Medical leave Act.) I tell you first will look at the schedule, and get back to her second delivery of a package of information about the FMLA for review.

You should consult your own schedule, and note today that the nurse is coming up soon, and you need to make plans to celebrate their day.

you check your e-mail, and see that the listserv your state has some interesting information that you transmit to the billing manager, asking her to look at this issue, and I tell you, if it applies to your practice.

9:00 to 11:00

You are dealing with a patient's complaint. You round to everyone in this practice, check to make sure everyone has what they need and check the end of their holiday weekend. On your way to your office, nurse The exam room is not cleaned to the fullest as it should be. You can make a mental note to talk to the cleaning company.

9:30 am your meeting is with a broker has some quotes to share with you in case you have a June 30 year-end benefits. Senior doctor of your request and that the group considers the benefits of cutting this year if the health insurance rates go up again.

You can listen to a number of voice mail messages that came at a time when they were gathered with a broker benefits. The first is your EMR project manager calls to say your direct operating history, you may need to change. Please contact him back. Last is a request to set a date to review the chart defended sometime during the next three weeks.

11:00 to 12:00

doctor lets you know that it's used the last of the platforms Rx - you can order some more as soon as possible?

and salaries week, you spend more than an hour the completion of the payroll and check with the four employees who lacks punch salary record. You send a file outside of salaries and transfer of funds in the payroll account, checking bank balance and noting that the electronic transfer, which came in because you checked it on Friday.

12:00 to 1:00

you meet with the doctor who has concerns about the timetable for compensation. Asking for a report showing his charges, receipts and RVUs work during the month over the past two years.

receive your mail, put the bills in a file to be paid and we note that you are an employee who was terminated her appealing the denial of unemployment and there will be a hearing next week.

printer call and put a rush order on platforms Rx.

1:00 to 2:00

can look at your calendar, remember accountant comes to visit her quarterly today did not have everything ready.

you realize lunch outside for the day, grab a soft drink from the restroom, grab a box of crackers from your drawer and review your e-mail. It was announced Craigslist writer medical records and to take a quick look at the responses I got, and see there are two that seem to have potential. Both candidates call and leave messages that you wish to talk to them about the job.

you can get the rest of the information together for the accountant and open space in the office where she works when you come.

2:00 to 3:00

accountant up and starts to work, and you know you will need to stay close to answer any questions you have.

to begin work on the reports that the doctor had asked.

call the project manager of the electromagnetic radiation, but to get his voice mail and leave a message. Defended the call and ask for a list of necessary plans to check the chart with a letter requested details on the type of audit.

to begin reviewing the report of the broker benefits to see where you might be able to change other benefits to afford to continue in the same health insurance plan.

3:00 to 4:00

and one of the candidates, the medical records of calls back and talk with them at length, and then invite her to meet with you in two days.

You should consult the holiday schedule personnel to find out whether you can change the schedule for the employee who changed her mind about her dates.

You tour to everyone in the exercise again, and check to see that everyone got lunch and that things are running smoothly.

when you get back from the bathroom to have five voicemail messages (!), And one of them project the Eastern Mediterranean Region, which connects to your manager again.

4:00 to 6:00

bills director up to the weekly meeting of the stand and its revisions to the dashboard numbers in the last week of charges, receipts, and write-offs and accounts sent to collections. It tells you that one of the posters choice I have noticed that he advocated is contrary to the laws of contract payments. Director wants to know what to do about it. I ask her to keep track of payments and re-determine exactly when payments out schedule began. Representative defended the call and asked for a meeting later this week.

receive a phone call from the second candidate's medical records, and after speaking with them on the phone, you need to decide not to invite her for an interview.

employee asks for FMLA depends to some extent make an appointment to talk to you tomorrow morning. It tells you that her mother was sick, and they will need to miss work to care for her intermittently.

access cleaning crew as you walk through several rooms exam with them, talk about the level of cleanliness that is required. You can make a mental note to touch base with the nurse that monitors rooms and see if there has been an improvement in a few days.

you check your e-mail, straighten your desktop, note-do list, you're starting today with something that has a write-off. Add two more things to the list, and turn off the lights, and left the office. There's always tomorrow.

There are some basic steps that really need to follow when trying to choose the real estate management company. Whether you are a tenant looking for a rental housing or landlord or investor who seeks to help you in today's management days after, this checklist will help you make the right decision:

1. Check the Better Business Bureau: by Visit the website of the BBB, you can enter the company name and see if it has been providing any complaints and display the rating company has been awarded. It is in your best interest to deal only with companies that are members of the BBB. Only then are they responsible for compliance with regulations and BBB to protect you and keep them accountable.
2. Check certificate to her: You are, of course, just wants to do business with a company that has the appropriate certificate. A great resource that will allow you to verify this information is the website of the Institute of Real Estate Management. Full on the link below.
3. conduct general search: In general, people want to talk about their experiences. They want a forum to exchange news and get others to listen. The Internet has provided a wonderful outlet for this type of information exchange. All you have to do is Google the name and location of the company you are considering and find out what kind of results appear. If a company has a dubious past with unhappy customers, you are likely to see the forums and posts in this regard reputation.
4. Ask a friend: Just like people want a place to publish their experiences online, friends and even friends of friends, and we will be happy to share both good and bad experiences with you company. If you know someone who hires, and then ask if they are dealing with a property management company and, if so, what was the experience there.
5. Take a drive: There is very little that will give you a better idea of ​​how to handle property management company from its current visit to the property. Take campaign unspoken throughout their apartments and / or houses to assess the neighborhoods, building the case, Lawn Maintenance, and other features important show.
6. Get Contract: Another great way for you to tell how to represent owners and investors, company, handles work with tenants it is take a look at its contract rent. Remember to consider the lease term required, the deposit amount and regulations pets, restrictions on guests, etc.

"When Alexander the Great visited Diogenes and asked if he could do anything for the famous teacher, Diogenes replied:" Just stand out of my light. "Maybe one day we will know how to increase creativity and even then, one of the best things that you can do for men and women creative is to stand out from its light." - John Gardner

shine light on creativity. Let the work of the creative process. It is clear that the identification of goals and objectives. Give your employees the support and freedom to get to those goals and then get out of its light. In this environment, team members will feel the powers to create new ideas and innovative solutions to old problems. It will be expected of potential barriers and alternative routes planned quickly. Allowed to approach the free flow of the work of a powerful company - work is not busy producing.

former colleague, Sarah, at one time worked for the city government. She told me a fascinating story of the most important results of the appearance. Sarah found worked best when she organized her work and kept only what was necessary on her desk. Her boss called her in to his office and told her she did not seem to have enough work to do what was almost empty office. Sarah joint solution to it, "I stacked folders, brochures and newspapers all over my desk and on the floor. I put a post-it notes on my computer and office. No one cares about me again on the burden of my own work."

This is a classic example of the District. Sarah coach did not like the staff to stand out or look like they were not part of his "business model." He clung to arbitrary standards, established by that exceed performance. He was more concerned that Sarah looks like she was busy with more than about the quality or quantity of the work already completed. People work in different ways. Sarah prefers order and cleanliness. Effective leader focuses on results and productivity, not individual work habits. Simply looking busy is meaningless. During a meeting with the employee to discuss performance, allow him or her to explain how they plan to meet deadlines and complete tasks.

some managers may say they agree to try a different system or change the ways of dealing with the problem. However, in some cases, their words are hollow. Craig, a colleague, is an ordained minister. As you will see from his previous experience, and sometimes it's not just about saving busy people, it is also about using deception to manage potential problems, and create the illusion of change and flexibility. Craig was hired as a resource for pastors and churches to facilitate change. The doctrine announced a number of changes, which Craig explained. Eventually he became frustrated by Craig promised changes did not happen. He explained to the members of the Council that failure to follow through with the changes would lead to a significant slide in morale. He concluded by saying, "The consensus of the Council to let me go instead of managing large changes."

management can be downright difficult at times. With a myriad of problems that seem emerging from the phone and the leak from the computer on a desk, promised changes may look like a great idea to stave off unrest. Craig's experience demonstrates how little deception could be coveted by the entire team. It was easy. He promised changes, but do not actually make the changes. This is at best a temporary solution. It can only be interpreted as promises away for a short period. Labor relations are like checking accounts. Each broken promise adversaries Bank Trust Department. Leader maintains a positive balance in the account by keeping his promises, no matter how small. Craig refused to run a negative balance and moved on with his life.

There are times when it seems clearly defined goals, is actually a little progress so far on the project's progress is going on. He said creative director can step in and work with the group to explore the cause and effect of current efforts-the lack of luster. It should be done in a non-confrontational, allowing each member to provide ideas and reflect on the results, and help to find solutions.

I owned once in a medium-sized manufacturing company that provides the hospitality industry with framed art. We were having some serious issues with shipping finished artwork to clients. We use cardboard boxes on wooden pallets. Damaged products is common, but it seems no one is able to think of a way to solve the problem. We have tried several methods of packaging, and many different types of protective wrapping and various connectivity technologies.

Finally, in frustration problem it presented at a staff meeting open. An employee at the age of nineteen years he worked for me for about three weeks, I asked a simple question, "How many boxes, platforms and the cost of packaging and protective?" The teenager then with a solution that was elegant in it's simplicity. said: "Oh my God, so a lot of money can build wooden boxes." I've lost in the woods. I saw a tree!

Mary, a former teacher, the story of "great ideas" that could be the theft of value through busy work does not anticipate barrier. He studied in a private school where he was to urge the upper grades to interact with the teacher and lower grade students. This has encouraged older students to know the truth material well before having the opportunity to teach younger children. Listen children in the lower grades and answered older students, so the situation was right and useful as an educational tool. The new director on board, and decided that the fastest learners should be assigned additional material to keep occupied while the "slowdown children" trapped. Description Mary was the result, "Unfortunately, children who learn quickly began caressing the first tasks because they knew more finished, more uninteresting, Fantasy" busy work "that they will be allocated."

For example, Mary can occur in any workplace. One bright employee has a great idea. Enthusiasm group gives the project "Go!" Before the study of the potential barriers. A senior leader allows what I call "creative incubation." Managers must allow time for the idea to completely develop. Make sure that the idea of ​​ready before introducing it in the workplace.

everywhere after it®Notes is a great example of the creative idea to give time to work their way to success. After it®Notes, as we know it today, it was not the product planned. Spencer Silver was working in the 3M research laboratories trying to find a strong adhesive. It developed a new adhesive silver, but it was weaker than 3M already manufactured. They stuck to things, but can be easily launched. Isaac boss did not create silver. In fact, the spread of information management about the discovery of other scientists who work at 3M. Another world, Arthur Fry, using adhesive Silver signs coat page. With adhesive weak, page markers remain in place, but lifted without damaging the paper pages.

3M began distributing thereafter ®Notes the country in 1980. This has encouraged the exchange of creative ideas at 3M and the result is the development of one of the most popular office products available today.

and wise leader allows originality and creativity to thrive by focusing on the goals and objectives - not a riot details. Set the parameters and allow people to flex the muscles of innovation they have. Remember, creativity comes willingly team members who feel appreciated and valued. Inspire your team by being supportive macro manager publicly.

understanding and make a commitment to both at the same time, especially by senior managers, is the foundation of the structure of total quality management. In many cases and under any form, and this is the key step for the implementation of quality control programs.

for the effective application of total quality management, quality issues and principles and management skills must also understand the first. Then, identify clear goals, attitudes and roles in the company's total quality management. Identify management methods and examination to control the consolidation and quality assessment.

should this understanding of the entire organization indoctrination proper training and education spreads to create a sense of individual responsibility for the quality. Start TQM is just only when everyone in the company really well understood and was the rightful knowledge about wuality, especially with regard to the company's board.

However, knowledge is not just enough to offset the strength in quality. A permanent commitment and determination to pursue quality program or goal also necessary. In addition, each level of management needs to be a different level of commitment.

1. management commitment (senior managers):

management commitment is very important in facilitating the activities of the quality of the company's environment. It shows that pay attention to the activities and also is a commitment of responsibility for them. As a result, and it will be selected all employees to participate actively in the quality program. This is the expression of this commitment in the company's quality policy.

2. commitment to the middle stage managers:

commitment to the intermediate level managers (Foreman, the commander, plant manager) is to ensure the development of quality software in departments and plants and for linking tasks with relationships throughout the organization. This commitment is the bridge between policy makers (administration) and executors of policies as well as an important catalyst in quality control in the company's activities.

3. staff commitment

staff are the main force in quality control. As a result of a program of total quality management is very dependent on the commitment of employees in departments and plants in the company. If you do not make a commitment to quality in their departments (not meet customer requirements in their departments), every effort of senior managers will not bring expected result. Usually made

all obligations voluntarily, publicly and is recorded in the documentation quality.

a group of 20 key responsibilities of the Director of Human Resources .

director of human resources is one of the most important key to open hanging on the door of success in organisation.If Human Resources Manager Lock is effective enough to deal with and bring out the best from his team members any oragnisation and can achieve more with its target. Director of Human Resources plays a very important role in the hierarchy, and also in between senior management and staff a low level. According Here are the main responsibilities of the Director of Human Resources: -

Responsibilities:

(1). To maintain and develop human resources policies, ensure compliance and contribute to the development of human resources corporate policies.

(2). To develop the human resources team, the ensure the provision of professional human resources services organization.Manage team of staff's. Responsible for the direction, guidance and developed as
second line to the current situation.

(3). To ensure employment in a timely manner of the required level / quality of personnel administration, other business sectors employees, including staff is billing with the appropriate global approvals, in order to
meet the needs of the business sector, with a focus on retention the right of the employee and the employee to identify key initiatives.

(4). Provide effective support in the selection of recruitment agencies that meets
corporate level. Ensure corporate brands in recruitment networks and advertising.

(5). Develop and refine and refine methods or effective tools for selecting and / or the provision of
external consultants to ensure the right people with the desired level of efficiency and brought into the organization or being promoted.

(6). Information and input for the preparation of salary budgets. Ensure compliance of
approved salary budget; given the focus on pay for performance standards and salary where
available.Ensure companies adhere to the guideline amendments salaries and promotions. Coordinate
bonuses and promotions for all staff.

(7). To develop human resources action plan.

(8). Ensure proper communication at all levels of staff .

9. To maintain the leading edge of human resources and the development of systems and processes to address
effective management of the population with respect to the following in order to maintain a competitive advantage
for:

performance management.

Induction of the staff.

reward and recognition.

retention.

Management / Professional Development to develop.

Succession planning.

efficiency building / mapping.

programs compensation / benefit.

(10). To facilitate / support the development of team members

11. To facilitate the development of staff with a special focus on-line management

12. to recommend and ensure the implementation of the strategy people directions
develop within the organization.

13. ensure motivational climate in the organization , including adequate opportunities
for growth and career development.

14. manage all employee benefits programs in conjunction with with the financial and
administration section.

15. provide advice and assistance to employees in all levels in accordance with the policies and procedures
company, as well as relevant legislation.

16. oversees the central human resources management -

employee offer letters

salary of letters and employment contracts

approve the updated organizational charts on a monthly basis and maintain

complete records / personnel minutes.

17. coordinate the design and implementation of and human resource management
policies and activities to ensure the benefit from the availability and effective human resources to meet the
the company's goals.

18. responsible for the human resources function for the company.

19. responsible for the centralized public service human resources supervisor

(20). Guidance and counseling cell - Support managers in the case of
disciplinary cases.

above 20 points are among the most important responsibilities that need to be taken care of by the human resources manager
. He said he can not take any responsibility for the above for granted.

with love and affection

Anshu Goyal

ansh.goyal@gmail.com

No one knows your business better than you do. After all, you and Chief Executive Officer. You know what to do engineers. You know what to do production managers; no one understands the sales process better than you. You know that carries weight, and who is not. That is, unless we're talking about finance and accounting managers.

Most of the CEO, especially in small and medium-sized enterprises, come from operational backgrounds or sales. Often they have earned some of the financial and accounting knowledge through their professional lives, but only to the extent necessary. But as CEO, and we must make judgments about the performance and efficiency of operations as well as accountants and sales managers.

So, how diligent CEO evaluate the functions of finance and accounting in his company? Often, CEO assigns a value based on the quality of the message quantity. In other words, if the Controller delivers a positive financial report, optimistic, and Chief Executive Officer have positive feelings toward the Controller. If the controller delivers a bleak message, and CEO of the company has a negative reaction to the person. Unfortunately, "shoot the Apostle" is not at all uncommon.

dangers inherent in this approach should be obvious. Controller (or chief financial officer, accountant, whatever) has realized that in order to protect their careers, they need to make the numbers look better than they really are, or that they need to draw attention away from the negative things and focus on the positive things. This raises the possibility that important issues will not get the attention they deserve. It also raises the possibility that good people will be lost for the wrong reasons.

of large public companies and CEO of the company that has a great advantage when it comes to the performance of the Ministry of Finance evaluated. They have a committee of the Board of Directors audit, auditors, and the SEC, an analyst at Wall Street and public shareholders giving them the reactions. In smaller companies, however, CEO need to develop their tactics and special operations to assess the performance of financial managers.

Here are some suggestions to the chief executive for small business:

financial reports in a timely and accurate time

Chances are that at some point in your career stage, I had advised that it must insist on financial reporting "timely and accurate" accounting group. Unfortunately, you're probably pretty good judge of what is the right time, but it may not be nearly as good a judge of what is accurate. Sure, you do not have time to test the recording of transactions and verify the accuracy of the reports, but there are some things that you can and should be done.

• insist that include financial reports, comparisons over a number of periods. This will allow you to judge the consistency of recording of transactions and reporting.
• make sure that explain all the anomalies.
• recurring expenses such as rent and utilities must be reported in the appropriate period. Explain it - "There are two types of rents in April because we paid in early May" - is unacceptable. And it should be reported as an expense of the lease May May.
• sometimes, and ask to be reminded the company's policies for revenue recording, and the cost benefit, etc.

beyond the monthly financial reports

you should expect to receive information from accounting and finance your own group on a daily basis, not just when it's monthly financial reports. Some good examples are:

• daily cash balance reports.
• updates the collection of accounts receivable.
• cash flow forecasts (cash requirements)
• significant or unusual transactions.

ongoing work habits

have all the people you know who took it easy for several weeks, then pulled an all-nighter to meet the deadline. This action is consistent habits are strong indications that the individual does not pay attention to operations. It also strongly raises the possibility of errors in the last minute hectic activities.

readiness controversial

as CEO, you need to make it very clear financial managers / Accounting you expect frank and honest information, and they will not be victims of "shoot the Prophet" thinking. Once you are given this assurance, should your financial managers be an integral part of the company's management team. It should not be reluctant to express their opinions and concerns to you or other leaders of the ministry.

business owners want to reach in the first place to make money. This is something that should not be a surprise. In fact, business at the present time will be focused on two things: profits and expenses. Most of them want to learn how you can cut costs because this is one of the best ways to increase profits. So it can be seen to cost control measures is very important, overindulging in such could lead to the death of your business. This is why there is a great need to ensure that the application of cost control measures in such a way, which is something, as appropriate, in the right places.

when it comes to your business account statement in the previous month, you will encounter things like benefits to staff or employees, cost of sales and marketing or promotions, taxes and others. Of course, there is no way for you to escape from the first two ago and believed to be those to be included in the most important aspects in the business, and I think eventually free yourself from a third. However, this is the law that we are talking about so there are serious consequences that will arise once you do not adhere to them.

Therefore, you will need to implement a measure of good cost control in order for you to run an excellent expense management program.

Obviously, with those three elements that appear in the statement of your expenses each month, you will have to implement the appropriate measures that will help you cut costs without hurting the performance of your business. First are the benefits for employees. As mentioned, this is a vital and therefore you should not eliminate this even when you want to reduce your expenses. This is because you will suffer greatly from the weakness of productivity or frequent absences from the team. Therefore, you will need to implement the program, which will connect the sales that have been generated to the incentives that they will receive. This means that the incentives have high when performing their job well, especially in the field of sales.

now, for one second, and monitor sales and marketing costs is vital to reduce expenses in your organization. However, it can be very difficult. However, with proper planning and scheduling, and you will be able to form a smart plan that will help you achieve business practices that will help you achieve the best method of reducing costs. This will include your willingness to search for the cheapest means of advertising or promotional campaigns. Sure, you want your product to be known to the public, and this can cost a lot. However, there are some effective measures in terms of cost that are waiting for you. You only need to look at them with dedication and once discovered, must seize the opportunity. Due to improved technology, there are many ways that allow people to save on, especially with the help of cost control measures.

Christian women today and a lot of women mentors and role models from the days of the Bible on the basis of their business and leadership projects. Qualities and characteristics of these women from long ago availability of running successful projects, as well as patterns for their involvement in the government, and legal issues, community organizing, and even military operations. Most of these women are married and works of some of the homes. And often they do not discuss the activities of these women, leaving some of the best means of motivation and encouragement for contemporary women unknown. This article presents a brief background along with the qualities and skills only seven women in the highest Bible business and leadership who have lessons to share for the day.

1. Rahab: Joshua 2: 1-22; 6: 17-25. Rahab was a businesswoman who runs the place of residence and provided for her family. Often misrepresented as a prostitute, there is no evidence of this in the Bible. She became well-known for its willingness to take risks big to negotiate with new people in order to protect herself and her family. Run lodging facility means the ability to manage staff, and keep your customers happy and meet the needs of people from all backgrounds. That also means that misunderstood by those who did not understand the role of non-traditional jobs for women. It included leadership qualities and skills of Rahab being industrious and wise, having a business plan and management capabilities and negotiation skills.

(2). Lydia: Acts 16: 14-15, was 19,459,009] 40. Lydia businesswoman known dyed and sold purple cloth. Kings wore purple cloth and wealthy. That means she had a target high end of the market. Her work was to provide a constant, high-quality standards and to meet the needs of wealthy customers and products. She also had the staff, which means her company provided jobs for people in her community. Lydia was an orderly who perhaps may have a corporate structure. Qualities and skills that included organization and growth management, staff training and development, and strong skills in the target market has offered.