management models, policies and procedures: Important ? Yes, definitely
forms a crucial processes of any organization, whether shapes are in paper or electronic formats. Everyone uses models in their daily lives from the Internet surveys, shopping carts, forms of feedback, or even fill in the e-mail in the Contact Us part of many sites. Not Mayton paper forms by any means. Paper forms are still used in applying for a driving license or registration update for your car or deposit or withdraw funds from your checking or savings account. Physical forms everywhere.
forms of business is management that help writing tools, portability, and reporting of business information. There are two ways to display the form: print and electronic. And the form of a printed document carries the instructions with repetitive information preprinted in a fixed position to save typing and time reference. The form of an electronic document stored on electronic memory device that was provided on a computer screen when needed. It can be designed electronic forms with fields that change in size while writing the text in, with drop-down menus, buttons active, and can even electronic forms can be linked to a database that collects information held in electronic form. Remember, even though the electronic forms to be printed exactly the same models as well as in the case of a printed form saved in PDF formats for editing forces, now possible with the appropriate software.
forms can reveal a lot about the organization
forms can tell a lot about your customers. For example, can the appearance alone means that the company is either old-fashioned or progressive. Ease of achievement may mean the difference between a renewed business and the customer goes elsewhere. In some industries, such as insurance and banking, and this could be an important issue. As forms are often the lifeblood of the organization, and good management department forms may mean the difference in the strategic direction and vision and mission of your company.
I remember seeing a model of visitors at the company's office in a major film company that was created crudely typewritten. It projected a bad image of the company form. If you're a big customer of this company, and I certainly wonder why the company did not take the time to create a professional model perception that every potential customer will have to fill out when they entered the building.
vital importance of management models for policies and procedures
management models is as important as the policies and procedures writer. In fact, in many companies, and management policies and procedures either manages forms management department and / or policies and procedures writer is also the director of shapes. This relationship is very important because most of the measures include references to forms of one way or another. In my experience, and forms play an important role in policy and procedures. Keep in mind that there can also be a form of operations, as well as policies and procedures operations. If the writer does a good job, then the process will be a network or integrated systems.
You can not write policies and procedures without first forms of system analysis
for many years, and is used for the analysis and design of the models used in the process by conducting interviews with the policies and procedures system users. In some cases, I would like to order the forms even before the full policies and procedures analysis. This method has proved invaluable for me to once have been the form of a simplified system analysis, policy or procedure fell into place.
Do not make that big mistake!
The biggest mistake committed by many of the policies and procedures writers is to write a policy or procedure first and then ask the management department forms to adapt to the content contained within the published policy or internal document. This is such a big mistake, and certainly does not encourage the purchase of systems. Work forms, policies and procedures book managers go together; there should be no exception to this relationship.
appropriate forms to the policy or procedure
I am a strong advocate that the image of the form, and instructions form, must be included as a supplement to a policy or procedure. In the case of electronic forms, a link can be placed in a policy or action opens in a new window with a sample of the form and / or physical form to download or print.
Unfortunately, many of the policies and procedures writers do not know anything about the forms and they simply reference the form name and number, or worse, except his name. And then leave it to the reader to find the model referred to. This erroneous practice, I have found, for several reasons. For example:
- would not have sought the form or use
- reader will ask a friend to form and is likely to get outdated model of time that may be lying around on a friend office or drawer for several months, if not years.
- model may be brief with public relations and the user may not be able to distinguish the source of the model. For example, it is a public relations shortcut, a requirement to purchase or public relations document type.
while I'm strong all include an image of the form to policy or procedure, defending, there are a few arguments against this practice , none of which I agree with:
- reader says: If I include the image of the model in policy or procedure, then every time you change the form, the policy or procedure must be reissued. While this may be a true statement, it should be policies and procedures writer wants to written policy or procedure because the form of also propose a change a change in one or more of the processes that form the heart of the policy or procedure document.
- reader says: Why should the image of the form included when I can return to form in the index forms? Thus, if the format should be changed, the link will remain as they are and then I will not have to change the policy or procedure each time you change the shape. This argument two issues: (1) The same argument above applies that when the form changes, then the content of the policy or procedure must also change and (2) I have found it unusual for a company to have the resources to keep on the road marketing forms must Taking good care of. Therefore, I agree with this statement if it is to maintain the catalog forms regularly and if the person who maintains a catalog remains in close contact with the policies and procedures writer of this that any change to a form that can be analyzed to determine whether there was an impact on current policies and procedures that use this form .
Association of the most important in the United States is the business forms Association administration, BFMA.org. And offers seminars, conferences and workshops, and wrote to its members. I recommend that you look at their website, give them a call, join, and attend the conference. One or two of the conference will be an eye opener for any policies and procedures writer. A whole new world will open up to them.
Summary:
policies and procedures writer must learn from this article, and take charge of the management department forms found. If the existing partition and politics to get a way to take over the job, then I do not suggest that the writer to develop a good relationship with the management of forms section and start working together.
If the lack of models section, and go out and get the necessary training to add this functionality to department policies and procedures. Policies and procedures writer should take, and:
- think about how to produce attractive, effective forms that will enhance the image of the organization, which would complement the policies and procedures that affect and / or supports.
- Think about how you can work closely with the Ministry of forms and / or constitutes designers to make sure that the forms of systems complement policies and procedures, and vice versa system.
- Think about how you can be the best readers of the policies, procedures and written policies and procedures that are used effectively effective forms.
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