Operations Business Management

during a sales call (visit to the client), and the most important question is to generate it. Here we stress the word "create" mode instead of the order to "Take". To take a negative way to the definition of the word. This means that in this case the seller is often just choose a certain order and the owner of a port setting. Generation is an active process where the process leading vendor. He needs assessment and proposal order quantity, creating a backup story profit that will support him with his proposal, and to overcome the objections and conclude sales.

in order to control this process actually, it must be equipped with the tools to the seller sets of specific knowledge. One of the most important thing is the skill and knowledge of inventory management in the port. By default, you might think that this is the work of the owner of a port, because it is ordering, he pushes the product, store it, over it and sell etc. The truth is that the port and managing too many things at the same time: places port (rent, utilities and maintenance), staff (recruitment and training and supervision), and legal obligations (accounting and tax books) and on top of all this has many product categories, including your wallet is one of the lot.

From this it is clear that the owner of a port can never be more focused and trained from your vendor well trained. During the process of generation arrangement, each SKU individually, it is important to take many things separately: sales history, trends and prospects, seasonal, brand strength, and stock safety, etc.

inventory of "Al Qaeda 1.5 management model" offers you a good balance of Order generation, taking into account the history, Trend securities and safety. Formula for the base 1.5 is:

ORDER = weekly sales × 1.5 - Stoke

Explanation: The Create Order on the base of sales last week, but is increased by 50% from the case that the sales increase, which current inventory is reduced. This is consistent with the general policy of keeping safety stock. In the case that an increase in sales in the coming period, the stock is not secure until the next sales visit. If the opposite happens, this means that sales in the next week is less than it was in the past, and there is no fear of increasing the stock, because the formula and achieve a balance between the next order (reduce it).

orders are increasing while the sale of a gradual rise, but also reduces the period in which sales have been outside where declining. That's what makes this mechanism of inventory management extremely helpful to both suppliers and customers, because he believes fluent products supply, avoid OOS, the capital budget of the investor, and lower obsolete stocks, increasing the maximum consumer shopping and achieving the experience as much of the profits.

This model is suitable for all products FMCG. This model is explained in more detail in the range of free tools in [http://www.biz-development.com/Sales/4.6.%20Sales%20Call.htm]

inventory management software to keep track of supplies and create documents such as work orders, and requests for investigation, input / output review and bill of materials, or BOM. There are many pros to use such an application for your organization. And a few cons associated also with inventory management program, but this ceases to be a problem if it was dealt with properly. Moreover, if you use one of the best software applications in the stock market, you probably will not have to deal with the defects.

advantages

reduce costs

many organizations are investing huge sums of money to their inventory. Obviously if they do not, they probably will not be able to run their business smoothly enough. However, if you use the best inventory software, you can cut all the additional costs that are not filler above the store with unnecessary materials. Moreover, the program will also help you avoid lost sales because you will not have enough material at all times, without having to download anything unnecessary.

high-efficiency

best products and software inventory increase operating efficiency, leading to more productivity. This is possible because the software automates many tasks such as data collection and accounts and maintenance of records. Since the chances of errors are reduced, increasing efficiency. This also saves time on your part and that you can utilize for other tasks.

disadvantages

price

Most software applications and inventory management are very high, and affordability can be an issue for projects small and medium-sized companies. Hardware costs, according to the provisions of barcode readers and other elements can also be added to the account. However, this is just the account only once. Once you get the software, you can recover this cost because the AIDS program for you to save money in other aspects.

complex

inventory management software streamlines your business processes, but in itself, is quite product compound. Can absorb the basics can be difficult and time consuming as well, and if you do not get a full grip of it, you probably will not be able to use it effectively enough.

There are a lot of available training manuals that can help you in this regard. The company can also sell the software you conduct training courses on request, but may ask for an additional price. As long as you are willing to put the time in this, and you will be able to overcome this obstacle.

how to find the right product for your company

software companies managers face the dynamic market and unexpected tools they need to help them manage their company's program Purchases and licenses and operations. Given the rate of new players in the industry and new products in the market, it is no wonder to find the proper software asset management (SAM) tool that can be a challenge.

assessment tools companies today have a lot of options and features to consider including in the workplace against the SAM software as a service, as well as specialized tools versus the wings full function tool. That is why the evaluation of an independent and comprehensive tool and comparisons are priceless that saves time and money tool. But all ratings tool are not created equal.

Director tool, publication asset programs and tools management technology management information assets prices, digging in the latest product offerings depth, from companies such as aspera, IBM, CA, HP, and Flexera Software. "We are working with the product management in the software company's tool to provide a full view of the features of each product and its functions, but we also collect data from end-users, in addition to the residents of our region give a thorough test drive tools," says Steven Russman, director of tools editor.

Review Russman, and issued several times a year, and the use of a rating system assesses the attributes of each tool, such as ease of use, and inventory management, wizards and menus, and compliance with standards , and the depth of the library reconciliation software and more than a dozen points designed to provide a wide scale of the functions of the product. The focus every manager tools edition on a single vendor, usually one with a new product or version is about to launch.

in a recent review of the license IBM metric tool (ILMT), tools The director of "IBM delivers what it promises with ILMT, well-designed tool to capture and usage reports to approve the license." The director of the tools that "IBM clients looking for more you will need to upgrade to the full version of Tivoli discovery of assets and Tivoli Asset Management for IT or another product of the functions of the warehouse."

management tools seeks to provide readers with not only evaluate the product and bolts nuts but also an explanation of the company's experienced direction. "I always ask for a software company for the road map for the future, the next version of the tool," said Russman. "Many are open to tell us their plans, but others do not, require confidentiality agreements, so we are not allowed to share with readers of all materials, however, we can share our views and see where specific companies headed."

Russman, a veteran of 13 years in asset management software, is the Executive Director of the Association of Software International Business managers, the world's largest non-profit association of specialists in the management of programs that focus on the business, which hosts the annual conference for software asset managers along with continuing education and certification.

"with the continuation of the scene product asset management software to convert and are bringing new tools to market more quickly," says Russman ", director of tools ready to provide professionals SAM with ideas and objective information they need to succeed."

More about tools for Director Visit directors of the International Association of Business Software in IBSMA.com .

CRM - customer relationship management with the company. Is not this a relatively simple concept? Then why the whole hype surrounding it? Because this simple concept apparently has changed the way the world treats its customers. The most important aspect of the business has taken, and clients, and brought it to the limelight.

if the business has a good relationship with their customers then chances are they are already beating its competitors in the face or on the way to doing so soon. A customer may perceive the entire work as a single entity. But there are various staff roles and departments who synergy to promote all the different customer experience.

CRM Customer relationship management, or takes one step forward and gives access to the vast amount of information customers of the organization.

aspects of CRM

There are many aspects of customer relationships that are associated with each other and the management of, and played a key role in the whole process results.

1. relations B2B: Business to business relationships, including relationships with partners, suppliers, distributors or retail channels. This is a completely external network that works as a support system for internal networks.
2. Data Analysis: Undoubtedly, the backbone of the entire system of customer relationship management. Customer data to be analyzed continuously added, and it is combined with predictive analytics to plan out and develop targeted marketing campaigns strategy, new product models, and visualize new strategies and, finally, to analyze the very success of the model CRM.
3. customer interaction channels: channels of customer interaction is a direct indicator of the success or customer relationship management model fails and needs to be monitored constantly. A better business has fewer calls / emails, less escalation and customer satisfaction high rate of dissatisfaction.

There are several different types and forms of CRM available on the market today. You can choose the one that suits your needs and requirements for the best.

and we all learn constantly new things in life. Continually increase our knowledge is essential if we are to further progress or develop ourselves.

whatever field we are involved in, we always have to look for ways and means to expand our knowledge. An increase in knowledge in a particular subject can lead to better understanding and understanding, judgment, intelligence and ability in this area. We can expand our thinking and increase our expertise on the subject.

So how do you go about acquiring knowledge? What are the sources of knowledge? Below I am listing a few sources that we gain knowledge in any field.

(1). People:
I think that people are the biggest source of knowledge for anyone. Right from childhood, we have learned things by watching others. Whatever field you want to gain knowledge in, there must be many who have enough experience in this field.

even take advantage of this valuable source of information by learning from the experience, achievements and mistakes and the experience of others. Carefully study and associate with people who are experts in the field that you want to get knowledge.

(2). He wrote:
The next best source of knowledge can be books. There are millions and millions of books written in all over the world in almost every language and on any topic imaginable. Whatever the problem facing must have been confronted by someone else before, and the solution is likely to have been preserved in the form of a book. If you are serious about acquiring knowledge on the subject, then read any book or magazine article etc. You can put your hands on related to this subject. Read as much as you can.

(3). Experience:

This is another important resource for students of science. It is said that experience is a great teacher, so learn from past experiences and the experiences of others. Learn from the achievements of the past, present, and others as well as errors.

(4). Experimentation and observation:
experimentation is to try out new things and control is to pay attention to the small and large details.

If you want to learn something new, you may have to experiment and observe a lot. You will need to explore in depth, experience new things to see what works and what does not. Monitor not only your efforts, but also for others.

experimenting with new things and surveillance can help you learn very quickly. People who do not experience or control much may take a long time to learn. Keep in mind that despite the workout, you may experience some failures too. Do not become discouraged and failure is part of the learning curve, especially when trying something new. In an attempt to learn from failure instead of becoming disheartened.

5.Thinking and meditation:
while learning something new, you need to focus so much. Just read a lot of books are not enough, as you need to understand exactly what you're reading. A deep understanding on the subject is likely to come only through deep reflection and meditation.

Consider what I have read, observed, experienced or tried. It is not wise to make sure you had fully understood everything before moving more?

related articles by me:
1. how to learn any subject of the best

Part A - General

why people behave in a similar way? Do they have common beliefs and values? Most likely, the shape of our minds, and once people speak the same language and do similar things, formed the culture. And you can see the different cultures of the countries, companies and communities.

and grow up with our national culture, such as the values ​​of certainty versus uncertainty, risk versus risk-averse and good vs. evil, and held them deeply and gradually change over time. Geert Hofstede, a Dutch social psychologist, has identified six national culture: power distance dimensions, and avoid uncertainty, individualism, masculinity, and long-term orientation and leniency in exchange for restraint. Dozens dimension vary according to countries. After high strength in Latin, Asian and African countries and the decline in the Germanic countries, the Scandinavian and Anglo-Saxon. Latin and Germanic countries and Japan in high uncertainty avoidance. Chinese, Scandinavian and Anglo-Saxon countries more uncertainty admission.

On the other hand, is composed of corporate culture of dress and regulations and the "culture carriers' such as its founder, CEO and managers. The development of the practices of companies and learned from working to achieve its mission and objectives. Besides, individuals can move from one company to another . and therefore are more superficial and adaptable than those basic culture and national values. according to Hofstede and national cultures belong to anthropology. organizational cultures of sociology. within a large company, it can be different departments so that different cultures appear because working with different individuals.

can corporate culture weaken national culture? certainly conflicts will arise, especially in multinational companies (MNC) and because of the cultural differences between national culture and local culture of importing companies. by multinational companies in the Middle East, for example, the domestic worker does not stay up late to complete the work if it has a duty to the family, that does not mean he was not an employee is an administrator. However, a Western official may take it like does not care about his job has disagreements occur. it was discovered Professor of INSEAD, Andre Laurent, that cultural differences were much greater among managers of different countries working within the same multinational companies among the managers who work in companies in the country's indigenous their own. In a typical multi-national corporations, and it became the Germans apparently more German, Americans are more American, more Swedes Swedish, and so on. The explanation is not very understandable, then it may indicate that the employees do not adapt to the culture of joint ventures if they are not aligned national cultures. There is also a general trend that appears and workers who do not fit into the corporate culture that does not get either be working in the first place or resign within a few years.

corporate culture in one day and they evolve and become more pronounced with the passage of time is not defined. Almost all successful companies have developed a strong and positive culture, and not just on the basis of management and administration, but the leadership and empowerment. For example, Toyota introduced the "Toyota way", dedication and clear on teamwork and continuous improvement ( "kaizen") has given them a competitive advantage and attract many companies to learn from them. With a strong and clear corporate culture, companies can enjoy many benefits such as similar standards can be maintained and increased loyalty, high motivation and productivity and increase management control.

how to create a culture of corporate leaders? At the beginning of the work, and the founder (s) play an important role in setting the standards of their beliefs, values ​​and assumptions. However, once you start to bring in new members of the management team, more joint learning experiences will be passed new beliefs, values ​​and assumptions. He also joined more and more people to the company, there is a greater need for the Chief Executive to create a shared vision, and the code of practice and the same level of risk appetite. Unfortunately, the culture does not survive if "culture carriers" key or the bulk of the members leave leave. With a strong value on the individual in the United States, the companies take on a similar value. Thus a corporate culture that may reflect the characteristics of its founder (s) such as Jack Welch at General Electric Co. and Steve Jobs at Apple. Interestingly, there are also companies that have a long history that are able to continue their unique culture, no matter who he / she is in the top management. IBM is an example.

Part B - specific (BreadTalk)

BreadTalk was founded in 00, a pastry shop designer, most famous for its cakes filled with cream them and topped with a string of pork, named Flosss. Before the 3rd year, it was listed BreadTalk Group Limited on SGX. It is one of Singapore's leading F & B-known brand for being creative and innovative, trendsetting high quality of products. At present, BreadTalk reached 12 countries with more than 300 stores bakery (including franchises) 0.33 8 dining halls and restaurants, with more than 4,000 employees. The brands include BreadTalk, Toast Box, Food Republic, religion Tai Fung station kitchen.

see BreadTalk is to be international, and determine the direction, and lifestyle brand whose mission is to lead the culture, new lifestyle changes with new innovative and creative differentiation craft products with passion and vitality. They believe in providing QSC (quality, service, cleanliness) to their clients. Treat training as an important aspect of the company. It asks all new trainees to undergo training for the first time in the media BreadTalk learning how bread package, customer service, etc. Periodically, the Department of Training and Development also sends headquarters staff for professional development courses. They also believe strongly in the team bonding and before opening any new BreadTalk port, all port employees go to the beach or a day of exciting activities and team building. With cohesion and understanding closer, and employees are able to work well together.

In addition, encourage Prime BreadTalk, Dr. George Quick, all of its staff to be creative and always thinking outside the box. In order for his company to expand successfully, and get a reliable team of employees and partners is vital. He managed his managers to make decisions on their own. "You can not send someone abroad without enabling them. Market in China, for example, it is so much bigger than in Singapore, so the director to send it must be empowered to deal with this kind of scale." His secret to success BreadTalk is to be diligent.

In my opinion, culture Singapore have (such as a big focus on education and collective ijtihad) does not play a role in shaping corporate culture of BreadTalk, especially by local staff. BreadTalk also clearly shaped by its founder, Dr. Quick. The main difficulty is to make foreign staff comfortable working in Singapore. I think that the culture of BreadTalk will not be affected to a large extent by other Asian countries such as China, India and Vietnam. However, in today's competitive market, there are distinctive patterns and characteristics of companies have to grow in order to be successful, such as creativity, innovation, and excellence, training, and team building and self-governance.

In 08, he had BreadTalk specially created cake, dubbed "Panda Peace" was all proceeds from the sales of these cake went to help in the recovery from the Sichuan earthquake. Along with the Red Cross, they have raised S $ 40,000 a week just 1. proved this social responsibility (CSR) work companies an innovative way to use their products as a tool to raise funds through the National Animal choice in China and give a name, starting with 'P' as well . Although CSR is not really considered to be part of the company's culture, it gives free media coverage of a trademark has left a deep impression in the heart of its customers as it shows humanity and compassion. It is like a form of discrimination of companies F & B again. When people support the cause by buying in "Panda peace," they will purchase other breads as well. It helps to increase their sales as well.

get people comfortable in a group before meeting the team can be the best investment of ten to 15 minutes of the time that can be carried out. Ice breakers to get the creative juices flowing, it can increase the exchange of ideas and establish a team identity, and create a sense of community. All these elements important in the formation of higher productivity of teams. But how do you get people to participate and not feel uncomfortable with the ice-breaker?

for meetings in a business setting in which participants are professionals and ice breakers that require action not usually associated with the behaviors day after day in the office generally make people uncomfortable. Successful ice breakers consist of this type of groups generally having attendance information exchange memorable with each other, and create innovative ways to get people to introduce themselves to each other, or to be members work collectively set the problem where everyone has to contribute.

We chose our top ten ice breakers group meeting which is sure to get involved in the private meeting, relaxed, and ready to focus on the agenda as well as to connect with others in the group.

(1). Brainstorm: to break the meeting into teams of four or five. Give each team on the subject. Choose topics that are fun and simple like, "Why do you take a trip to the desert?" Or "things that are purple List." Give your team two minutes, no more, and tell them, "This is the competition and the team with the most items on their list wins." Encourage teams to write many things as much as you can, and not to discuss anything, just a list of things as soon as possible. At the end of two minutes, the team with the most items on their list wins! This helps people to share ideas without fear of what others think.

(2). The same or different:

The meeting was divided into teams of three or four and give each group a large sheet of paper and then give each person a different colored marker. Ask each person to draw a large oval so that each oval overlaps with the other ovals in the center of a piece of paper. Granting the group or groups, a topic that belong to the objectives of the meeting. Ask participants to write down at least five or more entries in the non-overlapping areas and interlocking each other ovals their own. Give them five minutes, no more, to talk about the similarities and differences between them and write them in the form of its own oval on the paper. If there is more than one group, and compare the results and identify common threads in both parts of the charts and the light of these similarities and differences shed on the purpose of the meeting. This helps the team members to develop a common understanding of goals and non-confrontational way learn how their views differ from others in the group.

(3). Fact or Fiction:

ask everyone writing three surprising things about themselves, two of which are true, and one of them made up. Each person, in turn, their list and then read the rest of the group to vote on any "fact" they feel is a "false" one. If the group did not show a person choose the "truth" is made up properly, then that person wins. The team can be more than one winner. In the end, the votes are all on any of the "winners" in the final round of the group, was "the fact that" the most deceiving. This helps people to get to know and remember their colleagues.

(4). Free Association:

The aim of this ice breaker is to get small groups generate as many words or phrases as they can be associated with a particular subject that focuses on the objective of the meeting. Granting the group or groups keyword you want them to associate and then give them two minutes to list as soon as possible, as many of the words or thoughts that pop into their heads. For example, if your company is trying to make a decision on whether to reduce travel and increase the use of teleconferencing, you may use the word "conferences" and you have a list of people many words or phrases that can be linked with a keyword. For example you might say: "saves money", "save time", "impersonal", "need to see other people," "distract", "sound quality" .... It shows what people think, the similarity of views look, maybe even problem areas or issues that need to be addressed or further discussion.

(5). Name tags:

prepare name tags for each person and put them in a box. As people walk into the room, everyone chooses a nametag (not private). When everyone else is present, and told the participants to find the person whose nametag they drew and provide and say a few interesting things about themselves. When everyone have their own insignia, each person in the group presents the person who was given to them in the beginning, I remember nothing of interest about this person nametag. This helps the participants to get to know and remember each other.

(6). Desert Islands:

people group in teams of five or six, and tell them they will be stranded on a desert island. Give them 30 seconds to list all the things that you think you should take and everyone has to contribute at least three elements. At the end of 30 seconds, and we tell the difference, which could only take three things. The person who proposed each item in the list to tell what was proposed and defend why they should be of the three-item and one that has been chosen. This helps the team learn about how each one of them to think, to learn about the values ​​of each other, and how they solve problems.

(7). Commonalities Plus:

group, participants in the private meeting at the tables. Ask each table of the group to the list of ten ways that everyone in this group is similar. Let them know that you can not body parts or clothing are listed and this is what they have chosen can not be anything to do the work. One person at the table should be mandated to make their list. At the end of the deadline to have share-based group with all members of the meeting. This is a great opportunity to attend to learn more about each other's hobbies special meeting, families, and common interests.

(8). Line up:

and enter your meeting people hand each one a piece of paper with a different number written on it. Ask the group to arrange themselves in numerical order without the use of their voices, hands, or show their numbers. This helps the team to think of other ways to communicate with each other and work together to achieve a common goal.

9. meet and greet Pile shoes:

This works great in large groups which is a variation of the ice breaker brand name. I ask everyone to take off one of their shoes and throw it in a pile. Ask each member of the group pick up the shoes and walk around the room meeting greet others as they try to match the shoes specific to one other member of the team is wearing. This is a great new way for people to meet several members of the group.

(10). For the first time, or worse:

Have each member of the group say the first or the worst job in return. This easy to use to break the deadlock works great with extremely conferences and allows team members to spark a conversation with each other and have some fun commenting on the work they have done for each other's chances. We have many of the top ten ice-breakers can be used for meetings and conferences in the site alike. The nature of the ice breakers is to get the group to talk, to share, and get to know each other in a casual exchange. Best and most successful teams start with a little bit of fun. Learn how to value what each member brings to the group. Ice breakers can help facilitate this exchange of information and comfort to do so at the very beginning of the process of forging a team.